Game don't want to start/Crash at launch

So, I have Pre-ordered NFS : Unbound Palace edition through epic games, when I go to install the game on Epic Games Launcher, it redirects me to EA app, which is fine (I think). It downloaded fine on the EA app and it shows that I have installed the full game as well as add-ons (palace edition). But when I launch the game, it will open up my epic games launcher again (which I think might be fine),  but when I wait or go back to my EA app it is in an infinitely long "launching game" screen. At first I went to live chat to see if they could resolve my issue, the advisor was helpful but my issue wasn't solved, after reinstalling the game, verifying files, reinstalling C++, Clearing launcher cache, reinstalling launcher, making sure my drivers are up to date and are clean installed, making sure my system is above minimum/recommended requirements, deleting certain files (PcDX12) restarting PC and basically doing every possible troubleshooting I could find on the internet. Nothing changed. 

There is one issue that I saw on the forum by @Alameen25 that kind of has a small similarity to mine. We both have in common that we cancelled the preorder and then repurchased it to play.

For me, I originally pre-ordered the regular edition of NFS: Unbound. Then, later on cancelled it because I wanted to preorder the NFS: Unbound Palace Edition. I'm not sure this has anything to do with me being able to launch it, But I'd rather take a shot in the dark then no shot at all.

If someone has something they think I can try (that I maybe haven't tried already), I will either give it a shot or tell you that I've already done it. Hopefully someone at EA can fix this because I spent money and have been waiting for this game for 2 years just to not be able to play it.

Thanks.