Game don't want to start/Crash at launch

Hello i bought unbound on steam but the game crashes everytime right after i press play without any crash reports, it only opened on the first attempt but crashed right after i was about to done with character customization, not sure if its because of my pc specs so im putting dxdiag file here

would love to know the reason and find a way to fix it

@CantEscapeDeath 

As suspected, your machine likely does not meet the requirements, specifically your CPU.

Windows minimum requirements

• OS: 64-bit Windows 10
• Processor (AMD): Ryzen 5 2600 or Equivalent
• Processor (Intel): Core i5-8600 or Equivalent
• Memory: 8 GB
• Graphics card (AMD): RX 570 or Equivalent
• Graphics card (NVIDIA): GTX 1050 Ti or Equivalent
• DirectX: 12 Compatible video card or equivalent
• Online Connection Requirements: 320 KBPS or faster Internet connection
• Hard-drive space: 50 GB

Thanks.

Hey all,

I know there are a few threads with similar titles, but as far as I can tell I'm having a unique issue.

The game launches into a blank black window and closes a few seconds after. I've tried:

- Clean install of new GPU drivers

- Moving the game from one SSD to my main Windows drive

- Launching with Origin [with Nvidia program settings] and EA instead of through Steam

- Deleting the chadercache DX12 file (user Documents cache doesn't exist yet)

- Disabling antivirus (all I have is Windows Defender anyways)

- Reinstalling the game

Are there any logs I could look at at all? The documents folder is totally empty and I'm at a loss for what else to try. I meet the minimum system requirements, and I'm not running any overclocks. 

Quick edit:

Have now also tried launching it in safe mode (can't, because there are no GPU drivers in safe mode) and reinstalling Windows with no dice.

Product: Need for Speed: Unbound
Platform:PC
Summarize your bug whenever i launch the game, theres 2 windows for ea that open. then the game opens with a black screen. 1 sec later it closes the game and the other windows. im above the minimum requirements and have the latest nvidia drivers.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? idk
What happens when the bug occurs? everything crashes
What do you expect to see? the game to work properly

‌

idk what else to put. this is all ive done

EA Play Pro - NFS Unbound unable to launch the game after I updated my AMD Driver.

My game was working (and crashing consistently) before I updated the AMD Driver. Once i did this the game would not load Via EA play Pro (the only version I have. Im not purchasing the game otherwise so not taking this routte. just want EA to fix the issue.

What I've tried so far:

1. Run both EA app and NFS Unbound as administrators

2. updated all drivers / windows 10 and AMD drivers

3. Deleted the Cache files in the NFS unbound folders

4. Uninstalled EA app and UNinstalled the game and reinstalled both (run as administrator as well)

5. Forum and youtube troubleshooting.

6. updated security and firewall expection for the Game as well.

7. I've been able to also play other games like BF2042.

PC Specs:

Ryzen 5 5600x

GPU AMD 6900XT (16gb)

32GB Ram 

windows 10 (up to date) 

Not a bad PC at all.

please help or fix the issue,

Product: Need for Speed: Unbound
Platform:PC
Summarize your bug I haven't been able to even start the game every time I press play nothing ever happens and ive tried everything i can find about it
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Press play on the game and nothing will happen
What happens when the bug occurs? The game doesn't start
What do you expect to see? The game to start so I can play the 70$ I bought

‌

Ive done everything and anything to try and fix this but nothing work I dont want to refund bc i have been waiting for this game for awhile now/

I'm trying since morning to play the game.

Purchased it on Steam. Now whenever I try to run it through Steam, it opens EA Connect App and it asks me to login. On logging in, it displays the error that either credentials are wrong or the session has expired. Tried changing password 2 times, made a new account but it's just not letting me sign in.

I tried installing Origin also but it's clashing with EA Connect App. Tried running the game directly from Steam directory, still not working.

Tried deleting DirectX files from folders, still not working.

This is really frustrating. And this is exactly the reason why people pirate. EA can't get * done! I'm struggling here to play the game and seems like my weekend is gonna get spoiled completely. Most of the day is already gone =__=

Can anyone help me with this?

@SPARKY7399 

The requirements seem to be catching a few people out as the minspec CPU is six cores. 

https://www.ea.com/games/need-for-speed/need-for-speed-unbound/about/pc-system-requirements

CPU World is really good for very specific CPU info, here is the minspec Intel CPU there: 

https://www.cpu-world.com/CPUs/Core_i5/Intel-Core%20i5%20i5-8600.html

Thanks.

@j2klig4x6zkq 

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

Product: Need for Speed: Unbound
Platform:PC
Summarize your bug When I hit Play in Steam, the EA Play app launches, there is a pop up, and instead of the game launching, its just closes and reopens the EA Play app. I bought the game Wednesday night, installed it and played for about an hour, and in the middle of a race the game crashed. It wouldn't reopen after that I finally paid for the $5 EA Play subscription from the Steam app on Friday night, and the game launched when I hit play from that page. I played for another hour, exited the game, and now it wont load again. When I go to my friends list, and click on a friend that is playing it, there is a "launch game" option from there. When I click on that, I get an error message that says "Your game failed to launch" and the ok button reads "Get game" but when I click on that, it takes me to the page that says I already own it.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? NA
What happens when the bug occurs? When I hit Play in Steam, the EA Play app launches, there is a pop up, and instead of the game launching, its just closes and reopens the EA Play app.
What do you expect to see? The game launches and I can play it.

‌

my dxdiag:

------------------
System Information
------------------
Time of this report: 12/3/2022, 11:08:52
Machine name: DESKTOP-RK5D739
Machine Id: {419805CB-154A-4C9E-9494-E76B39D11469}
Operating System: Windows 10 Home 64-bit (10.0, Build 19044) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: ASUS
System Model: System Product Name
BIOS: 0405 (type: UEFI)
Processor: Intel(R) Core(TM) i9-10850K CPU @ 3.60GHz (20 CPUs), ~3.6GHz
Memory: 32768MB RAM
Available OS Memory: 32622MB RAM
Page File: 9674MB used, 27812MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.2075 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Sound Tab 5: No problems found.
Sound Tab 6: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce RTX 3080
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce RTX 3080
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_2216&SUBSYS_38961462&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 26378 MB
Dedicated Memory: 10067 MB
Shared Memory: 16311 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Extend