Forum Discussion

faf4fa's avatar
faf4fa
3 years ago

Game keeps crashing after around 10 minutes.

Product: Need for Speed: Unbound
Platform:PC
Summarize your bug It keeps crashing after a few minutes
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? You need to play the game and after around 10 minutes it will crash showing a DX12 Error.
What happens when the bug occurs? The game crashes and then it closes itself. The worst part is if you're in a race you lose the buy-in.
What do you expect to see? A game that I can play without a crash every time I play it.

‌

Hi! I know this is heavily reported around the internet but this is still happening after two months.

The game keeps crashing after 10 minutes. It has something to do with DX12. I tried to follow all the suggested fixes I've found, like removing cache files, but nothing works.

This is the entire error message:

DirectX function "GetDeviceRemoved Reason" failed with DXGI_ERROR_DEVICE_RESET ("The device failed due to a badly formed command. This is a run-time issue; The application should destroy and recreate the device."). GPU: "AMD Radeon RX 6900 XT", Driver: 22.20.27.06 (22.20.27.06-221201a-386340E). This error is usually caused by the graphics driver crashing; try installing the latest drivers. GPUBreadcrumbs.

 

 

I have the latest drivers installed.

I'm running the game on a AMD Radeon RX 6900 XT

Is there anything I can do?

bug

8 Replies

  • faf4fa's avatar
    faf4fa
    3 years ago
    @EA_Barry Thanks for the reply! I did all of that but I'm still experiencing crashes with the same error.

    Is there any other thing I can do?
  • heisman1994's avatar
    heisman1994
    3 years ago

    Happens on every system am on ps5 and the forums just say the console is overheating and i need to clean system thats a lie and they just dont want to put out a fix

  • faf4fa's avatar
    faf4fa
    3 years ago
    @heisman1994 lol, I thought it was a PC thing.

    > Is there any other thing I can do?

    So maybe the answer to this is to never buy an EA game again.
  • grimanddark's avatar
    grimanddark
    3 years ago

    ...and the game just keep crashing! Sometimes can play 1-2 hours, sometimes after 10-20 minutes! Only happening online-crossplay while in race! About at the 89-90% (before the finish line) just randomly crash. And I never no had any of issues in singleplayer!

    So, please don't tell me gpu driver problems or any other bollox! This is 100% crossplay issue!

  • 4M3R1K1LL4's avatar
    4M3R1K1LL4
    3 years ago

    This is an EA issue and happens with MANY of your games....how about actually patching it, or coming up with something useful instead of telling the customer to UpDaTe YoUr DrIvErS and then ignoring any kind of follow up. What kind of dog-* customer service is that?
    This isn't 2004, and most people gaming on PC have the common knowledge to update their drivers.
    I keep having the same issue, am a computer tech, and tried all recommended "remedies" on my end...I'm running out of reasons to keep buying Play Pro.
    It's funny how this seems to be an issue that only ever relates to EA, their dog-* servers, their dog-* optimization, or their dog-* support. And if the game is released through another service like Steam, there never seems to be an issue with that version.

    I'm at the point where I'd rather not even bother rolling the dice on another broken game from EA and just set a $100 bill on fire.

  • bardiahtm's avatar
    bardiahtm
    3 years ago

    so i've been having that problem , and here how i fixed it 
    i force updated my rams and my windows which it's the only reason that your game crashes

  • ZeEncolha's avatar
    ZeEncolha
    3 years ago

    Em minhas pesquisas vi que o erro também ocorre no FiFa 23

About NFS Unbound Technical Issues & Bugs

Need support with tech, game or connectivity issues in Need for Speed™ Unbound? Join us to discuss troubleshooting.2,168 PostsLatest Activity: 20 hours ago