Forum Discussion
EA_Barry
Community Manager
3 years agoTry these steps, thanks.
- Turn off the EA app overlay (and any other overlay you may be using) via the three bar menu at top left, Settings, Application, In-game overlay
- Clear the EA app cache: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
- In the EA app, click on the game and then Manage, Repair
- Download and install all available Windows Updates
- Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
3 years ago
@EA_Barry Found the problem. It was caused by an outdated mod, that I USE for DISABLING the ANNOYING CARTOON SMOKES. I replaced that mod by another one and it doesn't crash anymore.