Forum Discussion

xXLittleHeroXx's avatar
1 year ago

Missing my paid items

Missing my paid for items.

i bought the three catchup packs and now im missing all my items post the new update, with all paid items saying item locked:item locked. 

All Paid for vehicles have been removed along with customization.

2 Replies

  • almost same. Currently reported to EA customer service. 

    All DLC paid stuff and unlockable items thru progression went missing.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    1 year ago

    Hey @xXLittleHeroXx @olebears 

     

    Would it be possible to get more information on this?

     

    • Platform (or client):
    • EA ID (PSN ID/Gamertag):
    • Are you getting an error message?
    • If possible, share a Screenshot or Clip...
    • If on PC, please share a DxDiag file and an EA app Error ID Number

    We can use this information, to help make the team aware of the issue and to further investigate. 

     

    Cheers!

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