Forum Discussion

BaseRoxx's avatar
11 months ago

My game is refusing to load after purchasing dlc.

you know.. I spent a lot of time supporting unbound through every single season from the start.. I genuinely love this game. For that exact reason I always buy the season upgrades, this season.. I did just that. The items that got sent into my inventory are trying to be synced and it says connection lost everytime. The items in my inventory are corrupted, at no fault of mine. This happened the INSTANT I purchased the dlc as an upgrade. So now, at no fault of my own, my game will not load. The only solution to this is deleting the save file from my folder and launch the game.. the game loads fine and loads online perfectly but, everythings gone. I mean everhthing. The 209 hours of grinding for B-S+ Class specific cars. Challenges for emotes, battle pass unlocks, story mode unlocks for completing that. Everything is gone. I refuse to play the game I spent hours on without my stuff due to no fault of mine. All I wanted to do was support the game. That’s it. That’s why I’m posting this. I really hope someone here can fix this even though I’m speaking to no customer support directly, which is also heart breaking and a slap in the face. 

it’s not my internet, the game loads fine when the save is removed from the EA folder.

i deleted all cars off of my story mode, no luck.

i can’t uninstall the dlc and launch it that way, EA doesn’t allow it. 

no refund option for the thing I spent money on… moneys gone.

no help anywhere. I just want to play the game, nothing else.

it has nothing to do with connection, even though it states that, it has 0 relevance. Initially the game said “error syncing inventory, contact EA help if this problem persist” then my game crashed.. here we are. 

2 Replies

  • BaseRoxx's avatar
    BaseRoxx
    11 months ago

    No.

    unfortunately EA does not care enough about the player base on need for speed, yet alone the player base on PC nfs. I’ve reached out in multiple post, threads, posted responses in other peoples problems. Asked questions everywhere, did everything. They just don’t care. The furthest I’ve gotten is an automated message on one of these post saying “we’ll let the team know”. No they won’t. The money and time I spent on that game is lost, the only solution unfortunately is deleting my local save file containing all of my progress. Cars, earned achievements, challenge unlocks, story progression, battle pass progression (prior and current) including the items in those passes. It’s not worth it. I won’t delete my games save file with thousands of hours when I moved from console already and had to do this whole processs all over to begin with. It’s very sad. I hope they release a patch after they all come back from the holidays so you can enjoy your game dude. I will never be reinstalling it. Getting punished for supporting a company like EA was my last straw. 

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