Forum Discussion
@lIlIllllIIIIllll Which platform are you playing on? Is it for the campaign mode or online mode? That sounds more like sync issue as that content cannot be removed.
Just online mode,
I enjoyed online mode with my friend
There's no information about the collection (bear,steetart,bilboread) I've collected. All my cars have disappeared and even the characters have been reset
- EA_Shepard1 year ago
Community Manager
@lIlIllllIIIIllll Which platform do you play the game through?
- 1 year ago@EA_Shepard Steam
- EA_Shepard1 year ago
Community Manager
@lIlIllllIIIIllll Loginto Help.ea.com and under connections check and see if your Steam account is connected.
If it is, reset the password to your EA account and then log back into EA.com so the account syncs
Clear cache for Steam - Navigate to the "Steam" menu in the top-left corner and select "Settings" (on Windows) or "Preferences" (on macOS). Then, go to the "Downloads" tab and click "Clear Cache."
Relaunch the game
Test it
If this does not work, and the accounts are connected, you could do a reinstall which would sync the game to the account normally.