Forum Discussion
@lIlIllllIIIIllll That is unfortunate. Both online and story progress are saved locally and do not work with online cloud systems. (reinstalling the game affects this) as do any sync error messages in the game. So if either happened you may no longer have your save thus the reason why content is missing.
You can search your PC for the save files and move them over to the default location, or make a new folder that has the same name and add them into that folder, but if they are not there and your game is not recognizing it, support has no tool for local saves sadly. You would have to start over.
We had another thread on this Here that does break down a lot of info too.
Then I guess I should quit this game. I'm really angry.
Does starting anew mean starting over from the current situation?
Or is it resetting the account?
- EA_Shepard2 years ago
Community Manager
@lIlIllllIIIIllll You would be starting over in your current session. We cant reset the account itself. So more like your save was deleted and you had to start the game over again.
- 2 years ago
If I start now, I won't be able to find any collectibles.
When I leave the garage, open the map (M), and press the collection list (C), nothing appears.
How do I do it again in this situation?
Shouldn't I reset my account or take some action?
I got a list of all my collectibles before my account was reset
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