Forum Discussion
Product: Need for Speed: Unbound
Platform:PC
Summarize your bug I keep getting disconnected from the lobby. Error Code 1002
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Honestly, just try to play a game. See if it happens. I feel like this might be a global issue.
What happens when the bug occurs? As stated in the summary, I will randomly be disconnected.
What do you expect to see? Normal gameplay like any other night, where I can play for at least 1 hour without interruptions.
Each time I play a game, it takes anywhere from 2 - 10 minutes before I get kicked out of a lobby. It doesnt matter what I do, I could be in the middle of a race or just working on a vehicle, in a matter of minutes, the game suddenly boots me out with the error screen "You have been disconnected from the server. Error DR1002."
I did notice while playing that other players were also randomly dropping out mid race. In one particular race (Endurance), we were close to the end of the race when I noticed the 2nd place player (with just a few yards to catch 1st) suddenly logged out of the server, then 2 others went, and finally me.
Clear the EA app cache: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
Check the links below for connectivity info and help too, thanks.
http://help.ea.com/en-us/help/faq/connection-troubleshooting-basic
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