Forum Discussion
2 years ago
Product: Need for Speed: Unbound
Platform:Xbox Series X
Summarize your bug Connecting to online bug
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I wouldnt know it just started happening
What happens when the bug occurs? Error code comes up and wont let me connect to any lobbys
What do you expect to see? I expect the online mode to load
I cant connect to online on any ea games ? Error code - Dr1001
EA_Illium
EA Staff (Retired)
2 years agoHey @J22yy We can give the following steps a try and check if the error continues:
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Persistent Storage
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
- Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart
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