Forum Discussion
EA_Illium
Community Manager
2 years agoHi @UDTLORDKILLA Can we see if the following steps help with connecting online?
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Persistent Storage
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
- Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart
Thanks!
2 years ago
Hi @EA_Illium
hows it going?
I have tried the things you have told me to try and unfortunately it hasn't worked. Still doing the same thing. Is there any other options? I was really enjoying the new update. Got to level 75 and then this happened shortly after so it's abit frustrating. Any other options would be great! Thanks! 🙂
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