NFS Unbound - error code "FTCL50001"
Trying to play online and I get the error code FTCL50001. Lobby could not be created
Forum Discussion
After Vol 5 update this showed error ftcl5001. Anyone else getting this code after Vol. 5 update?
EA_Illium
EA Staff (Retired)
EA Staff (Retired)[Asking for Information]
Hey Everyone,
Thanks for sharing what you are running into with NFS Unbound. If you are still running into error code FTCL5001 try the following steps based on your platform.
PSN
Spoiler
- Manage your downloadable content (DLC) on PlayStation
- Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
- Verify you signed into your PSN account
- Check for updates
- Restore Licence
- Try the steps in our Connection and Advance Connection Guides
- Open your PS5 NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- If possible, check if this happens on a separate account or separate internet network.
- Entering Safe Mode and Rebuild your PS database
Xbox
Spoiler
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check if you are an insider build of Xbox... If so please return to the latest stable build and try again.
- If possible, check if this happens on a separate account or separate internet network.
- Check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Remove then Readd Gamer Tag to console
- Persistent Storage
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
- Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart
PC
Spoiler
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- EGS - Repair (Library > Tile dots > Manage > Verify)
- Steam - Verify in your library
- Run the System File Checker tool then Check for Windows and GPU updates
- Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings
- Check for other applications that may be limiting EA App or Game performance
- Connection and Advance Connection Guides
- Untick the options in LAN Settings (make sure nothing is checked under Proxy Server)
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
If you continue getting the error message let us know the following:
- Platform (or client):
- EA ID (or PSN ID, Gamertag):
- Are you getting an error message?
- What type of network are you using?
- Are you on an insider or beta build of your console's OS?
- If possible please share a Video of this error...
- If on PC please share a DxDiag and EA error report ID...
Thanks!
