Forum Discussion
Hello everyone,
Thank you for your report and sorry for the inconvenience.
I have raised this to the team and as soon as I have more information I will let you know.
For everyone running into this issue, would it be possible to get the following information?
Platform:
PSN ID/Xbox GT:
Region:
Are you getting an error message?
Date this issue started (is it still happening?)?
Is anything else happening?
Please share any steps you've tried to far to resolve the issue:
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)
-Groguet
Have you gotten anything from the Dev team yet, I'm being patient with you guys and am willing to help out with more info if needed
- 2 years ago
No response and silence...
- JudyRacing2 years agoHero
ok, one of my party friends had this problem again a few days ago, we solved this problem together again in the language party. The mistake was again a DLC car on which he changed the wrap and parts of the body. Ok, sold the car, deleted the wrap, then cleared the cache, restarted, and everything was fine again. When I had the error, it was also a DLC car. Just leave the car as it is and you'll be fine.
- 2 years ago
Issue with that @JudyRacing
I've always left the DLC cars alone and in my case with my main I never altered the DLC cars except for engine parts, plus as I've stated before I had deleted every single car and yet it still didn't get fixed due to the car being inaccessible to me what so ever so no, that's isn't gonna work in my case
- JudyRacing2 years agoHero@Doryzzkendy
Ok sorry, we 7 friends who always play together, not the same people every day, but all regularly, have all had this problem, and for us it was all a DLC car. Well we're all PS5 players, what do you play? - 2 years ago
@JudyRacing I'm on Xbox series X and I was in the original chat in terms of this error code so I've tried everything
- EA_Groguet2 years ago
Community Manager
@Doryzzkendy wrote:
Have you gotten anything from the Dev team yet, I'm being patient with you guys and am willing to help out with more info if needed
Hey there,
Unfortunately, I haven't heard anything yet. I know the situation is frustrating, but the team keeps investigating this issue.
-Groguet
- 2 years ago@EA_Groguet I'm reporting that I've made a error again. The day before yesterday, on Monday 03/10/2024, everything worked fine. Today is 03/12/2024 error.
Could this be related to the server-side update of PVP playlists? - 2 years ago
@EA_Groguet any updates now (4 days since last)
Also as a question, could I give you some suggestions for you to pass onto the Dev team, these suggestions are some new track ideas that I've made while stuck waiting on a fix while playing on my alt account
- 2 years ago
Yesterday, on 03/14/24, my game worked fine, only once an error popped up. I didn't do anything. Is this some kind of joke or what is going on? either there is a error, or there is none. Developers, we need a solution and recommendations! It's been a long time!
- 2 years ago
@chromiuuum I'm sure your just at the point of having it and being able to not have it with a slight change while I'm 100% stuck with it
- 2 years ago@Doryzzkendy I had a period when I couldn't play the game for a month, so the developers didn't release an update. That is, apparently, this is a server problem after all.
- 2 years ago
Well it might be @chromiuuum ,it might not, but all I know is that after some grueling mass deletes and constant reconnecting, I got my main able to enter multiplayer again, but I still have the issue if I attempt to buy any more cars so I'm stuck but if @EA_Groguet wants a account to trial fixes with, I'll happily allow the usage of my main to help get it fixed
- EA_Groguet2 years ago
Community Manager
Hey there,
Is this still happening after the last patch?
Thank you,
-Groguet
- 2 years ago
@EA_Groguet on the main yes even though I can access it again (just had enough time with perfect timing to sell cars before it kicked me so I can access my account again but still have the issue when exceeding 40 total cars)
To add on I can tell if a account has the issue as it will freeze for about half a second before loading in to multiplayer unlike normal where it's instant and it gets longer as you have more cars and just over time in general
Also as a request is it possible to transfer save data while keeping parts of the old save data as I want to have access to what I've grinded on my alt while have all the challenges, cash, singleplayer progress and collectable/ map events kept
- 2 years ago
Although @EA_Groguet I haven't really check with the latest patch (just quickly loaded in mp with my main then swapped over to the alt) but I'll do a more extensive test when I can
- 2 years ago
I just double checked if I had the error code and it's subsequent effects on my main and I still do, even though I can have a few more cars untill it pops up I still have the strangely long load times....
Actually I don't think I've brought that up but when you have the error happen for the first time, it causes the game to load slower in certain areas, like the buy/ sell screen, loading into the main menu and finally loading into both single player and multiplayer
Alternate account still does not have the issue appear what so ever
- 2 years ago
I have something for you to relay to the Devs (it doesn't relate to the error but is still important tbh)
The recent patch had bugged out burst nos gained by near misses from traffic and player cars, before the patch getting two near misses would give you one burst nos bar, but now it doesn't give you enough for that one bar even though it looks like it should be enough.
Though I'd just tell you this cause I'm sure it's a bug/ unintentional issue
- 2 years ago@Doryzzkendy I noticed that the ftcl5001 error started appearing frequently when I minimized the game.
- 2 years ago
Well that's understandable @chromiuuum as your computer isn't focused on loading information/ data for the game while its minimised, due to that, it takes longer to load and results in the error being more frequent, it's the same for me if it's not on screen and yet in the background on my xbox
- 2 years ago@Doryzzkendy at one point, it seemed to me that I had a mistake when I overclocked my old i5-8600k processor from 3600 Mhz to 4200 Mhz. But I'm not sure exactly what helped, and even if it did, it didn't completely help.
- 2 years ago
Is there a way to talk to you guys outside of these chats and E-mails as I feel like we can only help so much without better communication tbh
- 2 years ago@Doryzzkendy and? whats now?
- 2 years ago
@chromiuuum I still have the issue on my main but I have two recordings of both my accounts showing the effects of the error, mainly the way longer load times for no known reason but they are too big for here and there is no guarantee that they will be sent to the right person if I was to send them through emails
- 2 years ago@Doryzzkendy now I have this problem again.
- 2 years ago
@chromiuuum I wonder how come your issue seems to come and go while I'm hard stuck with it?
Tbh I have a sinking feeling that even though I'm sure the Dev team is trying to fix it, there isn't/ won't be a fix until the next game tbh, I hope they do fix it, ESPECIALLY FOR THE NEW GAME cause if it happens again, it's gonna have some big reprocussions as a result...
I hope they can fix it even though it's a small group out of the entirety of Criterion
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