Forum Discussion
Product: Need for Speed: Unbound
Platform:PC
Summarize your bug Loading take minutes
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I don't know.
What happens when the bug occurs? Loading takes forever
What do you expect to see? Faster loading
1min 4sec to leave PvP lobby
1min 1sec to join a PvP lobby
1min 28sec to join Free Roam
1min 4sec to leave Free Roam
40sec to leave for title menu
25sec to join online
29sec to enter garage
5sec to leave garage(assume the right number)
I have verified integrity several times & uninstalled the game. Game is installed on my SSD, and I have plenty of space. I don't have this issue in any other games I play. It has been like this for as longs as I can remember.
Hi @hexiaFF5
When you have a moment can we see if the following help us?
- Run the System File Checker tool, then Check for Windows and GPU updates
- Repair the game files in the EA app. Go to the Library and find your game. Click the Manage icon, then click Repair.
- Clear EA App's Cache (Top Left Menu > Help > App Recovery)
- Troubleshoot your connection to EA games
- Check if any background applications are stopping the EA app or your game.
Thanks!
- hexiaFF51 year agoSeasoned Rookie
I've done 4 of these now;
1 - had no corruptions in cmd, I've installed a GPU update
2 - there is no where that I can repair my game in the EA App
3 - I've cleared cache
4 - No issues5 - I find no apps that are stopping the EA App or the game
Since I've done this, keep losing connection when trying to play the game. If I can get online and join free roam, having me be busted causes me to lose connection. I've just lost connection while getting in to my garage. The loading stays the same, possibly longer. I also reinstalled the game and verified integrity on steam, no issues there either. I can't play the game right now.
- EA_Illium1 year ago
EA Staff (Retired)
Hey @hexiaFF5
Thanks for the additional information!
If you are on Steam you won't be able to repair via the EA app, but I see you already tried verifying the games files.
To check do you get an error message when starting up, or when you get disconnected? If not would it be possible to get a DxDiag file?
- hexiaFF51 year agoSeasoned Rookie
Yes, I've gotten the 'Failed to create lobby' error for a little while now, everytime I go online.
I also have to load my entire inventory from time to time, but it doesn't happen often.. though it did just now.
When I dc, I get the same Error Code: FTCL5001 as when I fail to create lobby.
Since yesterday I've been able to play PvP without any dc's, but my loading times has increased, and I can see from the animation that it doesn't look right. I still can't get in to Free Roam at all.
Is there somewhere else I can attach this file?
Thank you.