Forum Discussion
When i try to load the NFS Unbound on the PS5, i get error 40010000: item synchronization failed, when i hit x to continue through, i can select between story and online mode. when i try to join online mode i get the error FTJR2008:item synchronization failed. this started right after the recent volume 3 update, and i havnt been able to play since it came out. ive tried to contact ea help twice with no help at all and was directed here, so someone, please HELP. i just want to play the game lol.
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- EA_Illium2 years ago
Community Manager
HI @riceycivic Would it be possible to try the work arounds suggested here?
- 2 years ago
This solution will not work for me, i am on PS5, i cannot go into my files and edit them like that.
- EA_Illium2 years ago
Community Manager
HI @riceycivic Thanks for the update!
To check have you tried the following?
- Manage your downloadable content (DLC) on PlayStation
- Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
- Verify you signed into your PSN account
- Check for updates
- Restore Licence
- Try the steps in our Connection and Advance Connection Guides
- Open your PS5 NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Entering Safe Mode and Rebuild your PS database
Cheers!
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