Forum Discussion
EA_Illium
EA Staff (Retired)
2 years agoHI @Starsimsss To confirm are you getting the same error as @livinwithaliens7?
If not can you try going through the following steps?
- Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
- Verify you signed into your PSN account
- Check for updates
- Restore Licence
- Try the steps in our Connection and Advance Connection Guides
- Open your PS5 NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Entering Safe Mode and Rebuild your PS database
If you continue running into issues connecting online, please let us know the following:
Platform:
PSN ID/Xbox GT:
Region:
Are you getting an error message?
Date this issue started (is it still happening?)?
Is anything else happening?
Please share any steps you've tried to far to resolve the issue:
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)
Cheers!
livinwithaliens7
2 years agoRising Scout
@EA_IlliumConnecting to EA just keeps loading and loading....the green bar goes completely out of the screen...
- 2 years ago@livinwithaliens7 I have this problem more than 3 months. Now February, this problem not solved. Please help and fix this, Criterion!
- livinwithaliens72 years agoRising Scout@chromiuuum Did you try deleting some of your cars and wraps in story mode to see if you can get online?
- 2 years ago@livinwithaliens7 yes, I delete cars in online and single, delete wraps, delete EA friends. This not help
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PS5 Constant Crashing
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