Forum Discussion
I'm having problems entering servers in Lakeshore Online, once I get in the garage and to find a server it's forcing me offline please help with issue.
- 2 years ago
I am experiencing significant issues connecting to the servers. Despite trying all the suggested troubleshooting options below, I am still unable to play with my friends.This problem is unique to this game, as I have no issues with any other games. I have uninstalled and reinstalled the game twice, deleted all saved files and game files, and even disabled my firewall, but nothing has worked. At this point, I am out of options and very disappointed that I cannot play this game online. Stop moving this thread to inactive threads where I cannot get any help. Since there is apparently no way to contact EA Support.

Can we try the following steps?
- Repair your game via the EA App - Repair (Library > Tile Dots > Repair)
- Verify the game in via your Steam library
- Clear EA App's Cache (Top Left Menu > Help > App Recovery)
- Connection and Advance Connection Guides
- Check for other applications that may be limiting EA App or Game performance
- Run the System File Checker tool, then Check for Windows and GPU updates
- EA_Illium2 years ago
EA Staff (Retired)
Hey Everyone,
I wanted to confirm if anyone is still running into the message
"You need to be signed in to your EA Account to access the online features of this game. Please check your internet connection.
See ea com/unable-to-connect for additional information."
If so please let us know the following,
- Platform (or client):
- EA ID (PSN ID/Gamertag):
- Are you getting an error message?
- If possible, share a Screenshot or Clip...
- If on PC, please share a DxDiag file and an EA app Error ID Number
If you are getting a different message, please post in one of the threads shared above or create a new thread is this is a new issue not previously reported.
Cheers!
- 2 years ago
I’m on PS5 my username is jedi1078 I am getting the “You need to be signed in to your EA Account to access the online features of this game. Please Check your interment connection. See ea.com/unable-to-connect for additional information.” I’ve tested my internet and it’s 90mbps. I’m signed into PSN. I’ve uninstalled and reinstalled 5 times now, the problem is exclusive to unbound, I have no problem going online in NFS heat, I’ve gone into safemode and cleared my systems cache and rebuilt the database several times, I’m connect to googles DNS server (8.8.8.8, 8.8.4.4), I’ve restored my licenses on PS5 and the game is updated to the latest version. Yes… still running the message.
- 2 years ago
I am still getting this message. Please help@ ive tried literally everything.
Platform (or client):PS5
EA ID (PSN ID/Gamertag):xKhroh
Are you getting an error message?
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag file and an EA app Error ID Number
- jdotpdot842 years agoSeasoned Newcomer
@EA_Illium wrote:Hey Everyone,
I wanted to confirm if anyone is still running into the message
"You need to be signed in to your EA Account to access the online features of this game. Please check your internet connection.
See ea com/unable-to-connect for additional information."
If so please let us know the following,
- Platform (or client):
- EA ID (PSN ID/Gamertag):
- Are you getting an error message?
- If possible, share a Screenshot or Clip...
- If on PC, please share a DxDiag file and an EA app Error ID Number
If you are getting a different message, please post in one of the threads shared above or create a new thread is this is a new issue not previously reported.
Cheers!
I'm having this issue.
PS5
jdotpdot84
No error message, just stuck on loading screen with green loading bar full.
- 2 years ago
yep I sure am, and have been since the original launch of the game