Forum Discussion
Product: Need for Speed: Unbound
Platform:Xbox Series X
Summarize your bug Unable to purchase cars from dealership keeps saying purchase failed but I can buy body parts engine parts and whole engines but not cars😕
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? If you try to buy a car it will freeze for 5 seconds then say purchase failed
What happens when the bug occurs? It says purchase failed
What do you expect to see? I want to be able to buy cars again
Game doesn't let me buy cars just says purchase everytime I try
- 2 years ago
For awhile now, I have been unable to equip any items or change my cars in any way, as when I try to select an item on a car, it either comes up with "Purchase Failed", or just reverts back to whatever it was before when I back out of the menu. I was hoping that Vol .4 would resolve this issue, but it has not. This makes the game feel very pointless to play. Please fix this or help me with what to do, as this sucks really bad.
My platform is PC, on Steam.
I have reinstalled the game and it did not fix it.
I am not receiving any error code, other than "Purchase Failed" when selecting any item for a car.
I have found other cases of people having this issue online, with no reply or help at all.
- 2 years ago
Product: Need for Speed: Unbound
Platform:PC
Summarize your bug For awhile now, I have been unable to equip any items or change my cars in any way in online, as when I try to select an item on a car, it either comes up with "Purchase Failed", or just reverts back to whatever it was before when I back out of the menu. I was hoping that Vol .4 would resolve this issue, but it has not. This makes it entirely pointless to play online which is very disappointing, as I loved this game before. I spent a lot of time on the cars in my garage and now I cannot change them at all.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Go into online, and try to change any part on any car.
What happens when the bug occurs? When selecting any item on a car, an error will pop up that says "purchase failed", or it will look like it equipped, but reverts back to what it was before after leaving the menu.
What do you expect to see? The ability to customize my cars again. Please help I'm so sad. I loved this game.
Examples of people having the same or similar issue:
https://www.reddit.com/r/needforspeed/comments/159q99f/need_for_speed_unbound_online_shows_purchase/
https://www.reddit.com/r/needforspeed/comments/15gekti/cant_customize_car_and_says_purchase_failed/
https://www.reddit.com/r/needforspeed/comments/15t60hc/purchase_failed_when_trying_to_customize_anything/ (this one is me, but someone commented with the same problem)
https://www.reddit.com/r/needforspeed/comments/15le40n/unbound_purchases_failing_and_not_able_to/
https://www.reddit.com/r/needforspeed/comments/15tiw3g/purchase_failed_on_certain_cars/
- 2 years ago
Same issue here, but im on xbox.
- 2 years ago
Update on this: I just started the game to check and it is now working properly for the first time in months. When I started, it had some loading bars I hadn't seen before which said something about "synchronizing inventory" and such. I'm now able to equip parts on my cars. Thank you so much whoever fixed this.
- 2 years ago
Everytime I try to modify or upgrade a car or even change vanity items or neon it keeps saying purchased failed or nothing depending on the upgrade or change. Unequips whatever I picked. And can't customize anything anymore. I'm on xbox series x. I've already uninstalled and reinstalled the game twice. Nothing. Still can't change anything. Weirdly I can change my characters clothes. Someone help.
- EA_Illium2 years ago
Community Manager
Hi Everyone,
I wanted to confirm if anyone is still running into getting the message "purchase failed" while playing NFS Unbound.
If so, please let us know the following:
- Platform:
- PSN ID/Gamertag:
- Are you getting an error message?
- Which modes does this happen in?
- Does this happen to any other account on the device?
- How long are you playing until this happens?
- Are you playing from the device's internal storage or an external drive?
- What type of network are you using? (Wired, Wireless, Hotspot)
- Is anything else happening?
- Please share any steps you've tried to far to resolve the issue:
- If possible, share a Screenshot or Clip...
- If on PC, please share a DxDiag and an EA app Error ID
Cheers!
- 2 years ago
Hi,
Have the Same Bug.
- PS5
- PSN: Gerumpelkrieger
- when I try to buy cars Screen freeze for 3 seconds and then it says "purchase failed"
- cant buy cars online since vol 3
- Bug is permanent
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