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cde7644149837b9's avatar
cde7644149837b9
3 years ago

NFS Unbound - Purchase Failed error when buying cars

Product: Need for Speed: Unbound Platform:PlayStation 5 Summarize your bug When i try to buy car "Purchase Failed" error appear. How often does the bug occur? Every time (100%) Steps: How can ...
bug
EA_Illium's avatar
EA_Illium
Icon for Community Manager rankCommunity Manager
2 years ago

Hi Everyone, 

I wanted to confirm if anyone is still running into getting the message "purchase failed" while playing NFS Unbound. 

If so, please let us know the following:

 

  • Platform:
  • PSN ID/Gamertag:
  • Are you getting an error message?
  • Which modes does this happen in?
  • Does this happen to any other account on the device?
  • How long are you playing until this happens?
  • Are you playing from the device's internal storage or an external drive?
  • What type of network are you using? (Wired, Wireless, Hotspot)
  • Is anything else happening?
  • Please share any steps you've tried to far to resolve the issue:
  • If possible, share a Screenshot or Clip...
  • If on PC, please share a DxDiag and an EA app Error ID

Cheers!

Masterracer1998's avatar
Masterracer1998
2 years ago

Hi,

Have the Same Bug.

- PS5

- PSN: Gerumpelkrieger

- when I try to buy cars Screen freeze for 3 seconds and then it says "purchase failed"

- cant buy cars online since vol 3

- Bug is permanent

  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @Masterracer1998 @GattoPazz0 

    To check do you have a large collection of cars (online or offline) when this error started happening? 

    Also to check, do you get an other error message, or run into issues connecting to online lobbies? 

    Thanks!

    • GattoPazz0's avatar
      GattoPazz0
      2 years ago

      I've got 32 cars in story mode garage, and 38 cars in online garage. Before the problem started I almost abandoned story mode. I don't think I have problems with online lobbies, apart that a few times happened to see a rival car teleporting. I have issues saving my badge after editing, and the stickers I use never show up. Another issue is that the wraps on the right side of two cars (those two always and only) don't show up.

    • Masterracer1998's avatar
      Masterracer1998
      2 years ago

      Hey @EA_Illium,

      I have around 100 cars in Story Mode and 59 cars in Online Mode.

      I have no other error code, when playing online. Everythink else works fine. 

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