(NFS UNBOUND) For the 2nd time my online/offline progress was corrupted
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Performance
When did this happen? (dd.mm.yy hh:mm) 02/17/2024
Summarize your bug For the 2nd time my game (NFS Unbound) gave me an 'Unable to save file' error and i closed the game reloaded it and it said my game was corrupted, I am on XBOX Series S but i didn't get any options for the 'Platforms' tab
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? The game gives me this 'Unable to save' bug only when im progressing online after a race or maybe a linkup event
What happens when the bug occurs? It keeps showing then *NFS* icon when saving online after progression but it never saves and keeps repeating the same 'Unable to save file' error until i close the game completely
What do you expect to see? My online/offline progress restored back if possible
Hey @TIR_SpeedGreen
NFS Unbound saves your data locally, so if there is an interruption to saving your last session may not be saved or your save may become corrupt.
We can try the following steps to help prevent this in the future.
- Repair your game via the EA App - Repair (Library > Tile Dots > Repair)
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Check for other applications that may be limiting EA App or Game performance
- Run the System File Checker tool, then Check for Windows and GPU updates
- Repair or Install the VC++ files for your game (Guide here)
Thanks!