Community ManagerIt is possible there was Windows or other updates that are causing an issue, you can check this and roll back the update(s) to see if that helps.
Additional troubleshooting:
Thanks.
I did everything, but I am still facing this problem since installing the game. My system configuration is Core i9 14900k, DDR5 32GB Ram and Zotac 4070TI Super GPU. All other games are running smoothly, but I am having issues with NFS Unbound.
EA Staff (Retired)Would it be possible to get the following bits of information?
We can use this information, to help make the team aware of the issue and to further investigate.
Cheers!
can you help ?? wee pay for this game and we cant play
Have the same problems as everyone else here. Random crashes without any errors. Once seen DirectX Function Error GetDeviceRemovedReason error. I wonder are you guys even making some fixes? Years go by but a lot of folks still can not play this game via your damned ea client.
Sending you my dxdiag. Will be very surprised and grateful if you help fix this nonsense.
Additionally already tried the steps that I am replying to and have all the latest updates. And of course, this occurs only with this game via your client. Every game from the last couple of years worked fine and some are still working flawlessly.
Hi I´m dealing with same problem too but I tried installing new graphic driver, everything went well but in game when I was racing my game was glitching and when lagged every color went diff ways. So I installed my old driver and somehow its not doing it anymore. BTW the crashes didn´t stop. I tried every thing but still this mystery is not solved.
I also did dxdiag and no problem there.
EA id: V2_GH0ST
Platform: PC
System: AMD Ryzen 7 1700, NVIDIA RTX 2060, 16GB Ram
same
Getting the same thing? Istg just update this issue with a patch and fix it ong
I just bought this game and I'm running it on a 4070 with an i7-14700K and it crashes after ten minutes just as OP said.
Performed over one-hour FurMark GPU test to confirm GPU and drivers are working adequately
Ran Intel XTU to confirm healthy CPU
Checked CrystalDiskInfo to check for SSD/NVMe errors
Ran an sfc /scannow to check for system issues
Ran Windows Memory Diagnostic tool to confirm no RAM errors occurred
Checked Event Viewer and checked output with online tech forums
AND set EA to run as administrator.
Please, I do not want a refund - I want to play my game. I am running on Windows 11 with hardware that is excessively past the recommended hardware for the game. The issue is the game itself.
Please provide support to stop these crashes.
Yea i deleted my game something is wromg with it i guess ill play on my ps5 if becomes 2 bucks lol or free
