NFS UNBOUND The Ultimate Collection DLC did not give access to all content

Question

The Ultimate Collection DLC Did Not Give Access To Vol.9 Speedpass So After I Purchased and installed I opened NFS to go through the content I had purchased to only find out I got all prior speedpasses 3-8 but it failed to give access to Vol.9 so I had to purchase the vol.9 speed pass separately to gain access to vol.9 I refuse to pay 25 for vol.9 when The Ultimate Collection DLC was to include it please need help this should be a no brainer on issuing Me a refund for the ultimate collection dlc which gave me 90% of what it issued this is the first time I've had to ask for a refund on a purchase in my 35 years of gaming so please need help investigating this issue

kelevera4chron · Answer

Oh Also I Contacted Sony Entertainment Network to Request Refund And They Stated Since I got The Content They Couldn't Refund even after I stated I RECEIVED ONLY Speedpasses 3-8 But Not Vol.9 Which it was included..so I had to take the issue to ea support the. To ea support chat then to ultimately be told to go to the forums and make a post on the issue to be investigated...I don't appreciate the around the jump through the hoop tactics on issue refunds....I purchased something did not get all of what I purchased so I want a refund...is the too complicated...but please help I don't mean to be snappy but I have spent the last 3 hours trying to get a refund on. Something bought but didn't receive&nbsp;

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NFS UNBOUND The Ultimate Collection DLC did not give access to all content

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