3 years ago
NFS Unbound Wv-109156-2
Bonjour je n'arrive plus à me connecter au jeu depuis hier jusque là je pouvais jouer sans me connecter au mode hors ligne bien que mon mot de passe avait été changer voilà.
@EA_David
I've never connected my EA account with my PS5.
Up until yesterday I was able to play fine. But now I'm getting a white screen with the error code mentioned in the thread title.
I've attempted to link my PS5 and EA account based off the advice in this thread, but I get the following errors when doing so; "connect _error_social_login_failure" and then suggests I change my password. Upon doing so the cycle repeats. I've also verified that login verification setting is off.
As mentioned I haven't linked the game/EA account/PS5 at all (would prefer not to), and when doing so I get the above error through EA's site. As it stands I'm currently unable to play the game because I can't past this social/logged in check.
@Me0wMix3r Games can't be played without linking, you will have had one in the past. They often get forgotten as they're often automatically linked once then forgotten about for years. So in your case I'd guess it's attempting to reset the password on the old now-forgotten EA account.
If you try going to https://myaccount.ea.com/cp-ui/aboutme/index and use the PS login that might let you view the old email address. If this isn't an option for you, you can reach out to help.ea.com, and they can help to find which old account is associated with your PS ID, and can then help with regaining control of that, or consolidating with your existing account.
@twincitytv Can I check you were able to get in? From what I can see it's showing you entered the game since making the last post, but I'd rather be sure.
@Prawny_vonTrap Hey, any browser should work, though it's usually easier/faster to do things on a PC. The login for PS should be in the top right, does your login page look like this?
Hi all, a fix was rolled out recently which should have addressed this, so we'll mark it as solved and close the thread.
If you have any further issues please don't hesitate to create a thread with details.
Thank you.