EA Staff (Retired)Apologies for being the bearer of bad news, but our support will not be able to restore your save file.
It's possible the PS5 tried to back up your save when it was corrupted and the game closed causing both your online save and local save to be a corrupted copy.
If your game becomes corrupted we will need to start a new game for SP and MP, I would recommend disable automatic syncing to prevent the save from auto uploading to the PSN cloud system and instead manually uploading every once in a while to protect your backup copy.
