Re: Error code CE-107880-4 on PS5

A few people have already noted that this was an issue, but I wanted to go a tiny bit into more detail as to what's happening.  When PS5 users purchases items from the new Volume 3 Update such as the "Robotjets Swag Pack", they are receiving the error code "CE-107880-4" with the message accompanying it: "Something went wrong".  Responses to this issue in attempts to help users rectify the problem have largely surrounded restoring licenses on the PlayStation 5 console, but this has shown to be ineffective.  Additionally, I don't think, as a result, that deleting and reinstalling the game itself would solve the issue either.

In short: Restoring licenses is not rectifiyng the problem.  Valid licenses to games and add-ons are not the problem.

Furthermore, I've attempted to clear the PS5's cache via safe mode and this has also shown to be ineffective.  I'm no tech-guru, but clearing the cache generally helps resolve corrupt or problematic cache data, so I think this would mean that the issue isn't problematic cache data.

So then, it falls to EA/Criterion to figure the problem out in tandem with Sony, or perhaps this is an issue on Sony's end.  Either way, this is no doubt frustrating to deal with given that Volume 3's release is fully accessible to PC and Xbox as far as I've seen.

EA, please rectify this.  It's not a good feeling to purchase something and subsequently be unable to use it at all.