Re: NFS Unbound - error code "FTCL50001"

I’ve read or at least tried to find anything useful regarding the Error code FTCL5001.
Short story there just isn’t any acceptable solution.

in no way is it acceptable to have all the time put in lost because resetting everything appears to be the only way to make the game playable again but that’s also a maybe.

Again this didn’t acceptable. After spending money on expansions to add something more to the game you can’t even use what you’ve paid for.

for the issue at hand and several others.

Platform: PS5

PSN ID/Xbox GT: Verruckt_Panda

Region: Germany/UK

Are you getting an error message? Yes / FTCL5001

Date this issue started (is it still happening?)? First at the release date of Vol.3 and now from Aug 23, 2023 constantly making online impossible no matter what.

Is anything else happening? Yes, besides everything mentioned here on the forum “RE: Error code FTCL5001, as a result of error code or by happenstance, each time after this lovely error code I get all of the cars from the expansions again and again (yay free cars) … at one stage my garage had 180 cars, 90% only cars from the expansions repeated and repeated (boo 3 was cool, 15 is annoying as god damn hell especially when you can’t sort you cars .. deep breaths). Most recently, I lost all my purchased cars, only leaving the exclusive or expansion cars this also had the safe affect on my campaign but this also included all of the won cars (was super happy …) and finally, even if you manage to get into your online garage and don’t even attempt to find a game and would only like to tweak or buy anything well that would be a no, the purchase of a vechile will just say “purchase failed” and if you try to by and engine part it goes through to only rest the cash and part to what was prior the purchase and I’ve lost a huge amount of money from leaving a link up just got that blue evading bar get to the garage, enter the garage and then welcome to the game start screen, all that money? Gone, XP? While the bar for the progression does its little animated loading sequence that too is for nothing.

Please share any steps you've tried to far to resolve the issue: I have attempted various NAT address, contacted the ISP, reset the playstion, used only local save, then only online then both, then on expandable then back to local, used wired and wireless connection, reinstalled the game 3 times and even tried on a friends playstion on a different continent…

If possible, share a Screenshot or Clip... the clip is too large to attach but would happy email it to a provided email address…

If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers) No.

could you please assist?!

8 Replies

Doryzzkendy
2 years ago
@shaneo914 bruh that has to the the worse extent of the bug I've heard off, that sucks, anyways there isn't anything really you can do except sell cars and delete wraps, both on single and multiplayer due to them being linked, the issue doesn't come from our end, nor the Devs but the server itself, EA need to talk to the guys that run their servers for Unbound to see if the issue can be fixed
livinwithaliens7
Rising Scout
2 years ago
@shaneo914Yeah it's like Doryzzkendy said, we've been in contact with EA advisors and throughout everything that's been tried, the only thing that works at this time is selling cars both story mode and online mode and also deleting wraps seems to be the only way to get online to a server.Even then, you'll probably still get the error code FTCL5001 but then you can just bypass it and get online.Once you're online and say you head back to re enter a safehouse, half the time you get kicked back offline to the homescreen.Its just a constant cycle of deleting rides and wraps and trying to connect back online.
JudyRacing
Hero
2 years ago
Dear EA team, today I wanted to play online again, and then these two messages came up and I can no longer play online at all. And once again, cars doubled and tripled in the story, even though I had already sold them all! I paid a bunch of money and bought all the packs, so I want to play online again. Fix your game as soon as possible.
JudyRacing
Hero
2 years ago
@livinwithaliens7

Hi, this helped me on my 3rd try and I kept all the cars and money I had before.

rm_wrx
★★★ Newbie
rm_wrx

PS5 Issue Resolved

Below are the steps I used to fix the game. Hopefully this works for others.

1) Turn off Auto Sync Saved Data for NFS Unbound.

2) Delete all cars except 1 in both campaign and online. - I chose an old car I had for both - Not an unlocked or DLC.

3) Change character pose and banner audio in both campaign and online -I chose a standard setting for both, not an unlocked or DLC.

4) Exit game and restart console.

5) Download saved game data from cloud storage.

6) Restart game.

7) No errors and everything worked - No lost cars, wraps, or tunes.
8) Exit game and turn Auto Sync back on

Hope to see everyone experiencing this issue back on the streets soon!
Thanks to everyone who provided feedback on a resolve as well!
I believe the root cause is in the new DLC content.
Doryzzkendy
2 years ago
I'm still dealing with the issue but I'm happy for the PS players that can fix the issue on their side, but as a Xbox player stuck with it,it's still annoying, but I'll still do my best to help find the root of the problem hopefully
livinwithaliens7
Rising Scout
2 years ago
@JudyRacing Along with my 3 error codes: FTCL5001, FTJR2008 and 4001000 and the fact that I'm unable to still get online, I also had that same issue in story mode with multiple DLC cars in my inventory whereas I had to delete them.I really hope they fix these bugs soon because there has been major issues ever since the Vol.2 update. I spend more time deleting cars and wraps and trying to troubleshoot these error codes than I do playing the game
JudyRacing
Hero
2 years ago
@livinwithaliens7
So I only have 5 cars left in the story and 74 cars online, and that's enough for me, I won't buy more than 75 cars anymore. I have the cars that caused the errors, in that way! I was able to get back online, but I wasn't able to search for a game. Instead, I had "my cars" and slowly browsed through them from the beginning, and bang, the message immediately popped up on one of them: Wrap couldn't be saved! That was the exact car we got with a wrap from the story. Ok, car remembered and sold, and Wrap also deleted, then logged out and saved the data from the console to the cloud again, restarted Consoe, and saved the data from the cloud to the console, and then started the game, went online again and looked through the cars again and bang, found the second car, it was a DLC car, ok, *, and the car was sold. Then the data was saved again, and restarted again, and the same game for the third time, and no message came up on any car, ok, data saved again, synchronization turned on again, and since then my game has been running without any problems. That was 2 days of troubleshooting.
JudyRacing
Hero
2 years ago
@livinwithaliens7
yes, you're right, all the problems only started with Vol.2. With Vol.2 I had the first problem, suddenly in online mode there were only 58,000 of my 21 million money left in the account, and of my 95 Cars only 17 cars left in the garage. and no one could help! With Vol.3 and Vol.4 the problems with the wraps and the problems with logging into the online game started. So I think that normally EA would have to make it so that you can buy all the cars at Unbound and have them in your garage, and all the cars also come with wraps.

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Re: NFS Unbound - error code "FTCL50001"

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