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Re: NFS Unbound has been crashing my PC after 10 mins of gameplay since a week

I did everything, but I am still facing this problem since installing the game. My system configuration is Core i9 14900k, DDR5 32GB Ram and Zotac 4070TI Super GPU. All other games are running smoothly, but I am having issues with NFS Unbound.

13 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    1 year ago

    Hey @XxFE4RL35SxX @kwin369 

    Would it be possible to get the following bits of information?

     

    • Platform (or client):
    • EA ID (PSN ID/Gamertag):
    • Are you getting an error message?
    • Does this happen in SP or MP?
    • If possible, share a Screenshot or Clip...
    • If on PC, please share a DxDiag file and an EA app Error ID Number

    We can use this information, to help make the team aware of the issue and to further investigate. 

     

    Cheers!

  • kwin369's avatar
    kwin369
    1 year ago
    • Platform (or client): EA plateform
    •  
    • EA ID (PSN ID/Gamertag): Kwin369
    •  
    • Are you getting an error message? No The juste crash
    •  
    • Does this happen in SP or MP? Same in SP and MP
  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    1 year ago
    Hi @kwin369, Would it be possible to get the full file (mentioned in the article I linked above)?

  • kwin369's avatar
    kwin369
    1 year ago

    this ?

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    1 year ago

    Hey @kwin369 

    Based on your Dxdiag I can recommend a few things to try. 

    • Default your PC to the dedicated Graphics card: Troubleshooting Graphics issues 
      • Default to your Nvidia card, instead of your Intel card
    • Check for other applications that may be limiting NFS Unbound
    • Try running the client and game as an admin
      • These should help if any other software is blocking or conflicting with NFS Unbound or the EA app
    • Run the System File Checker tool, then Check for Windows and GPU updates  
    • Restart your device in Clean Boot mode first then try again.
      • Once in a clean boot only launch EA app and NFS Unbound with nothing else running to check if this continues.

    Thanks!

     

  • @EA_Illium Sorry for the late reply.

    • Platform (or client): Steam
    • EA ID (PSN ID/Gamertag): XxFE4RL35SxX
    • Are you getting an error message?: Just crash
    • Does this happen in SP or MP? : Both SP and MP.
    •  EA app Error ID Number: 38cf0aab-4842-40f9-9b3b-c30ca9fbdbf3
  • mrabogood's avatar
    mrabogood
    1 year ago

    +++ I bought new Monitor to play and relax by playing. Unfortunately i was able to play only 5-6 mins and game crashed. Since i can't even play.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    1 year ago

    Hey Everyone, 

    Updating this thread, the team has released Vol 8 with various fixes. You can read the patch notes here

    I wanted to check if anyone has noticed any issues with NFS unbound after grabbing the latest update.

    Cheers!

  • No, it has not helped. Game is 2 years old and you cant fix it cause you are too focued on freaking making money through speed pass. You guys are horrendous. It crashes even more after update. Last 2 hours of play consisted of turning off my pc with button repeatedly. Soon i will crash my ssd and who will be responsible for this? Who will give me back my stuff from ssd and the price i paid for it? 

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