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Zimtstern86's avatar
Zimtstern86
New Rookie
2 years ago

Re: Unable to play free roam

Hi EA_Illium, when I try to get into free roam, it takes a long time to load and the screen goes black after the loading scene.

After that, it breaks off and automatically returns to the main menu. Then I have to reconnect to the server and go online. I get into the online garage and no error message appears.

Then I try to get into free roam again, it loads for a long time again, breaks off and I get back into the main menu, then I connect to the server.

Synchronization starts, then an error message FTCL5001 appears. This message doesn't always appear, sometimes it appears, sometimes none, sometimes the system doesn't synchronize at all.

Maybe after an hour or two, after about 30 logins, I get in once. Then I was kicked out of the lobby after about a minute, but if I get straight into free roam, I'm not kicked out of the lobby.

5 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey @ZimtsternLalaliu @TheHondaToday 

    A temporary work around for this issue if you have any DLC/ Packs installed is to uninstall one of them, reload in and this should re-sync the inventory.

    Launch the game and go to free roam and attempt to enter the map. If this works, then close off everything fully and reinstall the DLC again and it should work from then on.

    This is being investigated further as well.

  • TheHondaToday's avatar
    TheHondaToday
    2 years ago

    Hey @EA_Illium @ZimtsternLalaliu this temporary workaround has worked for me. Un installing one DLC didn't do it though, each time it didn't work I uninstalled another and tried again.

    It finally worked once I had just the base game installed and now I am currently re installing everything.

    * A weird thing I noticed was that even though I had uninstalled all the custom packs I had bought, I still had all my DLC cars and the option to buy them in the dealership.

    Even in story mode

    Hopefully it's nothing, I'm just happy my game is working again. Thank You very much @EA_Illium 

  • TheHondaToday's avatar
    TheHondaToday
    2 years ago

    Hey @EA_Illium @ZimtsternLalaliu so I think I might've celebrated early

    After I got my game working I played for a bit and took a break. When I went to return to online, it started playing up once again exactly the same issues

    It looks like I'm going to have to uninstall and reinstall my dlc every time I want to play online because that seems to be all that fixes it

  • Zimtstern86's avatar
    Zimtstern86
    New Rookie
    2 years ago

    Hi everyone, I've already tried uninstalling the individual DLC packs and then the complete DLC packs. A new installation without all the DLC didn't help either. The error remains unfortunately.

    @TheHondaToday after about 50 login attempts and hours I get into free roam, I think it was by chance, without me having to uninstall or reinstall anything.

    Sometimes I get kicked out of the lobby after a few seconds if I don't leave the garage immediately. Even if you want to return to the garage at some point, you get kicked out of the lobby.

    I didn't notice that the cars from the DLC can still be in the garage and available for purchase despite being uninstalled.

  • 9ca878ecdef4e29's avatar
    9ca878ecdef4e29
    2 years ago

    I think EA is missing my point, I CANNOT PLAY THE GAME WITH MY DLC ON!

    Dlc off game works.... but I'm missing cars, and all the dlc stuff....

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