Forum Discussion

YungLMFAO's avatar
3 years ago

Stuck in loading screen when Joining Online.

When I try to load into Online from the main menu, I get stuck in the graffiti art loading screen. The green bar fills all the way but it never actually loads into the game. I have waited up to 40 minutes the other day and it never loaded.

I have done these steps to try and fix it:
1. Verified my files through Steam
2. Cleared the Origin cache
3. Reinstalled the game
4. Followed the EA game connectivity basic and advanced guides


I have no idea what else I can do. Story mode loads up very quickly and never without an issue but Online gets stuck EVERY time. If anyone has experienced this or has any other ideas it would be greatly appreciated. Thanks.

16 Replies

  • I played the vol 3 update yesterday and when I tried to get on my Xbox series x it logs me in online but goes to the loading screen for vol 3 and loads the bar fully but stops and doesn’t do anything after that . But my PS5 works perfectly fine on it . But I have a completely different account on there and I want to play my main account on my Xbox . Please give an answer. It is very frustrating to have a brand new update and not be able to play because I’m stuck at the loading online screen.

  • Did you by any chance find a fix for this, have the same issue on my ps5 where it loads 99% online then just stays there. Can do story and stuff but online is a no go.

  • Can't get online and just basically load up 99% then get stuck and need to just close the game down. I can load up story mode but MP is impossible.

    I've tried:

    Resetting console, router and rebooting the game.

    Restoring licences.

    Deleting and redownloading the game.

    The issue occurred when it wasn't equipping specific performance parts on my car so I needed too back out then load online back up to workaround. I then added a visual piece (licence plate) when I came out it bugged the car and reset the stance and removed decals. I thought okay I just need to back out and load back in to fix it now I can't load into online.

    The car has also bugged pretty much invisible in the menu which I think maybe causing the issue loading into online.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hey Everyone, 

    Would it be possible to get more information on what we are running into?

    Platform:

    PSN ID/Xbox GT:

    Region:

    Are you getting an error message?

    Date this issue started (is it still happening?)?

    Is anything else happening?

    Please share any steps you've tried to far to resolve the issue:

    If possible, share a Screenshot or Clip...

    If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)

     

    We'll be forwarding it to the teams here to aide them and when we find out more information we'll update this post.

     

    Cheers!

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