Trying to refund Need For Speed Unbound
Hope you're all good. I am trying to refund Need For Speed Unbound. I am within the 14 days period (bought it 7th August, 4 days ago ) and have not started the game, so am eligible for a refund, as p...
Forum Discussion
Can somebody get back to me about my question regarding messaging the refund/customer service team directly please. This refund seems like a simple thing to sort out. I'm eligible for the refund, so should get it.
It seems like the staff here on the forum. like EA_Kuba, are helpful and try to help as much as they can, but don't have the systems to fix issues (so can't). The people who can sort stuff out, seem to be VERY hard to contact.
Honestly this a bad customer experience. I just need to speak to a human who can process my refund.
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