Hi Everyone,
Thanks for keeping us updated on what you are running into.
Since we seem to be running into this on a few different platforms, would it be possible to get the following information?
- Platform (or client):
- EA ID (or PSN/Gamertag):
- Does this happen in a story or online mode?
- Does this happen to any other account on the device?
- What type of network are you using? (Wired, Wireless, Hotspot)
- Is anything else happening (or any error messages)?
- If possible, share a video of the issue...
- Anything else that might be helpful..
- If on PC, please share a DxDiag and an EA app Error ID
We can use this information, to help make the team aware of the issue and to further investigate.
Cheers!