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aquasaur11's avatar
aquasaur11
2 years ago
Solved

Unbound purchased from Epic cannot be downloaded from EA App

I purchased 'NFS: Unbound Palace Edition' from Epic Games Store this evening (March 10, 2023). I tried to link my Epic account to the EA app and download the game, but I kept getting error messages....
technical issues
  • Gurhanozer66's avatar
    Gurhanozer66
    1 year ago

    When I tried it the next day, I was able to log in without any errors and the problem seemed to be solved on its own.
    Thank you for your interest

Gurhanozer66's avatar
Gurhanozer66
1 year ago

Yes, I was able to add games I had previously purchased. The account does not appear to be linked at the moment.

Let me state again that there are two separate applications. The application with installed EA game is already open

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
1 year ago

Hey @Gurhanozer66 

Thanks for the information! 

Can you link your EA and Epic account together, then try closing the EA app and the Epic Games client, restarting both and seeing if you can launch the game from the Epic Games client?

 

 

Cheers!

  • Gurhanozer66's avatar
    Gurhanozer66
    1 year ago

    When I tried it the next day, I was able to log in without any errors and the problem seemed to be solved on its own.
    Thank you for your interest

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