Forum Discussion

2 years ago

Unbound won't launch after vol.7 - PC/EA app

Hello, After the update, I started the game and was getting oddly long loading times as well as often frame drops to 10-15 fps. I closed the game and tried to launch it. The ea app opens a dialogue...

bug

EA_Illium

EA Staff (Retired)

2 years ago

Hi @GoatChopp3r

Thanks for reaching out to the community!

When you have a moment can we try the following if you have not?

Run the System File Checker tool, then Check for Windows and GPU updates
Repair the game files in the EA app. Go to the Library and find your game. Click the Manage icon, then click Repair.
Clear EA App's Cache (Top Left Menu > Help > App Recovery)
Check if any background applications are stopping the EA app or your game.
Default your PC to the dedicated Graphics card: Troubleshooting Graphics issues
Perform a clean boot of your PC to disable background tasks that may be interfering with your game.

Thanks!

GoatChopper

Seasoned Newcomer

2 years ago

hi team,

these steps are already performed with EA Support agent including GPU update, verify installation files, MS Visual C++ Redist versions and re installations.

I have reinstalled the game 3 times already but no luck. Other games I play are working fine, seems like some settings need changes to run this game which I am not aware of.

Thanks