Forum Discussion

1KayDee1's avatar
2 years ago

Unbound won't launch after vol.7 - PC/EA app

Hello,

After the update, I started the game and was getting oddly long loading times as well as often frame drops to 10-15 fps.

I closed the game and tried to launch it. The ea app opens a dialogue box saying "launching game" and after that suddenly the whole app disappears then 1-2 seconds later the ea app appears at the home screen. The game never launched.

What I have done so far:

1. EA app's cache delete from the app itself

2. NFS Unbound files repair

3. Restart of the PC

Didn't work.

4. Updated Nvidia driver

5. Restart of the PC

Didn't work.

6. Completely installed Unbound then chased and deleted any residual files

7. Completely uninstall the EA app then delete any residual files

8. Restart of the PC

9. Reinstalled them both.

Didn't work.

Come on, I am excited about this update and it looks cool...

Any ideas would be appreciated. Thanks.

47 Replies

  • My game won't start after vol. 8 update. Either it doesn't launch at all or crashes, right after black game windows appears, with directx error (see the attatched screenshot)

    I own a steam version of unbound.

    What i have done so far:

    - updated and reinstalled GPU drivers

    - checked integrity of game files

    - reinstalled the game

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @MPMRacing 

    Based on your error, can we also try the following and check if it continues to pop up when playing Unbound?

    1. Run the System File Checker tool, then Check for Windows and GPU updates
    2. Default your PC to the dedicated Graphics card: Troubleshooting Graphics issues 
    3. If there’s an option available, try capping your frame rate. You can also enable Vertical Sync (V-Sync), to match your frame rate to your display’s refresh rate.
    4.  Repair the game files in the EA app. Go to the Library and find your game. Click the Manage icon, then click Repair.
    5. Check if any background applications are stopping the EA app or your game.
    6. Perform a clean boot of your PC to disable background tasks that may be interfering with your game.

    Thanks!

  • YouHighG's avatar
    YouHighG
    2 years ago

    No Error Messages, but event Viewer says this : Faulting application name: NeedForSpeedUnbound.exe, version: 1.0.7.55835, time stamp: 0x66c46fcb
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x000000001c50403c
    Faulting process id: 0x36cc
    Faulting application start time: 0x01dafcfd492c4b3e
    Faulting application path: D:\Steam\steamapps\common\Excalibur\NeedForSpeedUnbound.exe
    Faulting module path: unknown
    Report Id: 6c44c857-2fe2-4eb8-a73b-a2e4b380d1ea
    Faulting package full name:
    Faulting package-relative application ID: 

    ID is : ItBwen

    DxDiag info attached.

    I wouldn't know what to screenshot, as it just simply "prepares" the game, closes EA, pauses anything and minimizes steam, and then they both open back up as if you never launched it. 

    This has been a reoccurring issue for me for the last two months. 

  • Hi,

    still cant launch since october 22nd 2024

    tried all previous methods mentioned on PC

    game bought via steam 

  • Nothing helps.The problem is still there after Vol.9 update.Only fix is to restart the PC. So every time we close the game we have to restart the PC if we want to start it again.I've come to the conclusion that the problem is in the EA launcher and not the game itself.Since the problem started I've had clean install of Win10 and multiple driver changes and neither seems to be the problem since the game still doesn't launch after the first time.

Featured Places

Node avatar for NFS Unbound Technical Issues & Bugs

NFS Unbound Technical Issues & Bugs

Need support with tech, game or connectivity issues in Need for Speed™ Unbound? Join us to discuss troubleshooting.Latest Activity: 2 days ago
2,247 Posts