voice chat not working during cross play ps5/ xbox

Question

Product: Need for Speed: UnboundPlatform:PlayStation 5Summarize your bug voice chat not working in crossplay ps5/xboxHow often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? cross play with xbox/ps5 has no voice chat but the player icons show that both parties are in same gameWhat happens when the bug occurs? no voice chat even though players are able to interact on same mapWhat do you expect to see? voice chat restored‌voice chat not working in cross play&nbsp; xbox/ps5

dopeninja310 · Answer

@ad956cd521d2b705 the same thing has happened to me i cant hear anyone when i join a group and i have tried to restart the game and restart my PS5 and i have checked the settings of the console and game and nothing works. two days ago this begin to happen but it fixed itself when we rejoined parties but today it seems that nothing works to fix the issue even if all parties reset and reboot. pretty frustrating......

ad956cd521d2b70 · Answer

Yes,and i have attempted to contact ea but no help&nbsp; &nbsp;also had friends on xbox reset and still nothing.

judyracing · Answer

@ad956cd521d2b705yes, in our party with 3 party participants, the voice chat hasn't worked since yesterday either, we used the voice chat for months before, and now, nothing more.

ad956cd521d2b70 · Answer

Same with me 3 people, 2 on xbox and me on ps5, They can chat fine but cant hear me and i cant hear them. during gameplay my mic isnt even recognized and i verified it is working and functions fine on other games. I contemplated deleting game and reinstalling but im afraid it may cause more problems rather than solve the issue. due to all the issues the past few days this game will quickly lose players.&nbsp;

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voice chat not working during cross play ps5/ xbox

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