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Seby_541's avatar
Seby_541
9 months ago

Xbox controller not recognized

I know, there are already a lot of threads saying the same thing but none is working so i'm making this thread.

To make it simple:

Controller not working, not even being recognized in game, it is a wired xbox elite series controller. It always has worked with all games that i have (ex. NFS Heat, Rocket League, Project cars, Steam UI) only NFS Unbound not working 

I followed all the threads saying to check windows files system, clean boot, adding ea to steam and starting from there, forcing keyboard input to controller from steam input, disabling all startup application, reinstalling ea app, not using ea app with a workaround, updating controller with xbox accessories app, downgrading the controller firmware, updating all drivers (GPU and windows update), and again nothing 

I also tried searching in other games some similar issues everyone saying the same thing to add as a non steam game and again, nothing 

https://answers.ea.com/t5/Technical-Issues/Xbox-controller-not-working/m-p/12345452#M2803

I followed all trobleshoot procedures with cleaning cache, repair game files, updated Microsoft Visual C++ Redistributable 

Thank you for everyone that will eventually answer 

technical issues

3 Replies

  • Seby_541's avatar
    Seby_541
    9 months ago

    Hi, i tried (just in case) booting up the game with the controller connected and double checked in device manager that the controller is shown and i also tried, as you mentioned, connecting the controller after booting up the game. I tried just now just in case to be sure. What am i suppose to do? To disable every startup process just to play a game?                                               

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 months ago

    Hey @Seby_541 Thanks for the additional information. 

    To confirm if you've tried a clean boot of your PC and this continues we may be running into something else. 

    I know you mentioned disabling all start-up applications, was that in a clean boot or just from Task Manager? Also, is anything else like Steam running when you attempt to play?

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