Forum Discussion
7 Replies
- EA_Illium3 years ago
EA Staff (Retired)
Hi @MichaelRDavidson Would it be possible to get further details on this?
Platform(Include which Generation):
PSN ID or Xbox GT:
Type of Network being used:
Date/time issue occurred:
Are you getting an error message (if so what is it)?
What are you trying to do when running into an error/ getting stuck?
What was the last action you completed before it happened?
How often does the bug occur?
Steps: How can we find the bug ourselves?
Also, include any troubleshooting, Screenshots/Clips you might have: - MichaelRDavidson3 years agoRising Scout
The post didn't ask all that like usual sorry:
Platform(Include which Generation): Xbox Series S
PSN ID or Xbox GT: MDavidson2277
Type of Network being used: Offline
Date/time issue occurred: 12/1 7:00PM MT
Are you getting an error message (if so what is it)? No
What are you trying to do when running into an error/ getting stuck? Start a game
What was the last action you completed before it happened? Nothing
How often does the bug occur? It occurs on the first game I play everytime
Steps: How can we find the bug ourselves? Put the console in sleep mode while in franchise mode, then came back and start a game
Also, include any troubleshooting, Screenshots/Clips you might have: Already attached, in Franchise mode. - EA_Illium3 years ago
EA Staff (Retired)
Hi @MichaelRDavidson No worries, this information just helps us better understand whats happening and give more accurate support. To check do you typically launch from the console's quick resume feature or from it being completely shut down?
- MichaelRDavidson3 years agoRising Scout
It's usually just quick resume. Which I've started to notice it occurs everytime on the first game after quick resume, and requires a full restart.
- EA_Illium3 years ago
EA Staff (Retired)
@MichaelRDavidson Can you try full closing the game and play to see how often this occurs? It may be an issue with quick resume suspending something that is trying to run causing this. - MichaelRDavidson3 years agoRising Scout
Lol, yes. That's what I'm saying the issue is.
It does seem to occur everytime on the quick resume and requires a full reset.
- @EA_Illium I have the same issue, but I never use quick resume, only full start from sleep.Then needs a restart
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