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southpaw86's avatar
southpaw86
Seasoned Scout
3 years ago
Solved

Complete disregard to the community

Dear EA, Again, here we are with a lack of engagement. Every time we bring issues about your game in its entirety, you come up with another reason you need to remove it. So let’s start again with...
  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    @southpaw86 

    We don't automatically action everyone though. There are times I've submitted a report through my personal account and I get a response back saying it wasn't actually worth actioning someone over. Like I said, every report is reviewed by humans. That doesn't mean they're overwhelmed and making bad decisions because of their workload. 

    I understand how you feel and I'm pretty much in agreement. There really isn't anything I can do about it though. I hope we can see a better system put in place someday as we are all aware of these reports.

    Edit: I missed your other response. Sorry about that.

    We may hold the throne, as you say, but we're not stopping anyone from creating a hockey game. Anyone can do that. They can also seek out the NHL rights.

    I definitely know the community is unhappy with the game. I share a lot of those same sentiments. I also relay the feedback here to the team regularly so they are well aware of the sentiment. We'll have to wait and see what comes out of it though. I know, everyone hates that answer, but we all know how unhappy people are and absolutely want to turn that around. Discussions like this are ones I can use as an example of how we need to do better with our communication with you all. Thank you again.


    @johum2886 
    Even a "hey, we see this, it has been passed on to the team" is appreciated and more than sufficient, but that almost never happens, at least, in my experience. In my opinion, I should not have to tag you three times in a bug report or game suggestion just to get confirmation that it has been seen.

    I very frequently say this. I may not do it for every suggestion that's made, but I say it pretty often.

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