Connection Lost after Rivals Game
In the past few days i lost connection to the EA Servers several times after i finnsiched a Rivals Game. After the Game i am kicked out of HUT and the Win is not Counting. My Console is wired to th...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerWhat console are you playing on?
PS5
- EA_Aljo
Try going in to safe mode and rebuilding your database with the steps here.
You can also try using alternate DNS settings with these instructions. If you don't see a difference, try the Google DNS servers. Those are: Primary alt number 8.8.8.8 - Secondary alt number 8.8.4.4.
Do you have UPnP enabled on your router? Also, what is your NAT set to? You can find that by viewing the network settings screen on your PS5.So i have now rebuild my database in safe mode on my PS5.
Set the DNS to Google DNS
UPnP was already enabled on my router.
My NAT Type is set to Type 2
Played a Rival Game, after the Game lost connection to the EA Servers....
Thats so frustrating, playing, winning and the the connection to the EA Servers is lost.
What is happening in the Game here??
- EA_Aljo
It's an odd issue. I'm not seeing other reports of this so we're not aware of any issues. When I've seen this with other games, it was due to issues with the connection and not our game/servers. As a test, would it be possible to switch your connection to a mobile hotspot and see if the same thing happens?
Also, are you playing through a wired or wireless connection?
