Controller vibration not working.
Hey guys,anybody else have issues with the vibration? The controller vibration does not work at all, tried with two controllers same issue for both. Seems like a similar issue to last years issue. E...
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EA_Aljo
Community Manager
Community ManagerI believe this was an issue with the Elite 2 previously. Unfortunately, it's not something we've been able to reproduce and we receive very few reports about this. We'll keep an eye out for more, but the best I can suggest is to make sure your controller's firmware is up to date.
Yes firmware is up to date, its weird its like there is two controllers but only one is plugged in and causes the controller not to vibrate did not have this issue with NHL 22 .
I did try to do a few things a hard shutdown on Xbox One X, cleared the cache also and same issue.
- EA_Aljo
Thanks for those details. Does it make a difference if it's plugged in or not?
Tested plugged in, does the same thing, only solution ive found for now is once you choose what team or side disconnecting the controller and reconnecting it makes it that the red controller is the first one and not the 2nd blue one.
Going to try to uninstall and reinstall the whole game tomorrow to see if that resolves it.
I'm also having issues with the Elite 2 controller. Same issue as last year.
It seems that it's easily reproducible after playing the game and you put the console to sleep for a bit, come back (e.g. next day) and fire up the game again. Even closing the game instead of the Xbox quick resume doesn't seem to fix it.
Seems like the issue is when the controller is reconnecting back after sleep, the game thinks it's another controller connecting. Usually I'd see Player 1 and 2 (red and blue) available on the screen but my controller is selected as Player 3 (green).
Fix in the past has been to shut the console down altogether and then reconnect the controller upon starting up. Not always consistent of a fix which is pretty frustrating. I have a feeling NHL 23 is reusing code from NHL 22 so I'll see if I can do that fix tomorrow.
Update: able to reproduce the problem and come up with a fairly consistent fix. Which sort of points to the problem already (surprised the devs haven't figured this out?)
Fix (seems to work for me - need more testing to see how consistent)
1. Restart of console (not "turn off console". It seems that the XB Series X "turn off console" is more of a sleep mode unless you actually pull the power plug)
2. Start NHL 23
3. In the game, when it comes to the controller selection, resync the controller (press the connect button on the console and controller).
4. After resyncing, your controller is finally the red controller.
I did this last year for NHL 22 and it seemed to work. So I'm pretty certain it's the devs reusing code.
EA, please make it a priority to patch the game for the controller issue! It's been over a year already!
Edit: for Devs, I have the latest game updates, latest firmware, latest console updates. Everything's been updated. Every other game works fine EXCEPT NHL 22 and NHL 23. No problem on other EA games using Frostbite either (e.g. Battlefield 2042) - I don't have FIFA or Madden so I can't check either.
@echoninerzero resync.. i have to try that later
Edit to add: that resync helps, thanks for that. but playing with 2 controllers on red and blue will cause blackscreen sometimes and both are not vibrating... never had that kind of issues in 2k games. its crazy
Update: now tested again just with one controller on blue, no vibration... i dont know... i don´t get it...
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cant reproduce ?
do none of you have an elite 2 controller ?
ive seen no less than 4 separate topics on this --- and even more from last year with the exact same problem.
- EA_Aljo
At this point, I believe it has been reproduced. I personally use an Elite Series 2 and am not getting the vibration, but normally I turn that off. It's just too distracting during gameplay. Regardless, I enabled it and haven't felt it. I'll post an update when I have some news.
- @EA_Aljo thank you!
