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Tigidooh's avatar
Tigidooh
Rising Ace
3 years ago

Crash to xbox series x dashbord.

Product: NHL 23 Platform:Xbox Series X What is your gamertag/PSN ID? Tigidooh How often does the bug occur? Occasionally (10% - 49%) Steps: How can we find the bug ourselves? Mostly when backing ...
humongusfungus9's avatar
humongusfungus9
3 years ago

Xbox series x. Still happening and also happening in FIFA 23

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @humongusfungus93 

    Please try these suggestions -

    Clear persistent storage -

    • Press the Guide button on your controller
    • Go to Settings > Devices & connections > Blu-ray > Persistent storage
    • Hit Clear Persistent Storage

    Also, Clear your alternate MAC address with these steps -

    • Go to your Xbox Settings
    • Go to "Network", then "Advanced Network Settings"
    • Click on "Alternate MAC Address", and then click "Clear"

    Power cycle your console by holding down the power button for about 10 seconds. Then, unplug the power cord for at least 10 seconds. Plug back in and start up your console.

    Let me know if that helps or not. Thanks!

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