Forum Discussion
To have dedicated servers in HUT is really a big problem for some players, me included.
i play hut rivals , champs and squad battles, squad battles are fine, but online it is sluggish player movement.
its quite easy to tell when this sluggish player movement kicks in (there are also videos are present in this forum to illustrate this).
when it happens, opponents with 82 average players will out-skate and poke check win your quite good team with 87+ players… frustrating as you will loose to players which you know has a lower real-skill level (playing competitive and you will know)
the ingame graph shows that I have a flat line 10-20 ms… and this is my response time for the server. This does not show any relevance of the opponent I am facing.
I live in the nordic countries in Europe, and i can be matched with someone from south europe, or russia… graph still shows 10-20ms, and simply ignores the fact that its >50ms to my opponent.
as you mention, someone needs to have an advantage, be it the person closest to the server or a result of lag compensation code at the server.
in my case i am quite often being matched with players 300 miles away…. Why is this? After games i talk with some opponents… they send me their graphs and some times it looks like a roller coaster, or they got ping of 40-50ms… sometimes it feels like opponents with poor coonnection gets an advantage which would undeline the lag compensation argument. But also when opponents have 10-20ms, the sluggish speed happens… its quite random.
when i select max ping 20 ms at a start of the match making process… this simply defines that i should connect to a server within that ping range, it has very little impact on actual input lag/game speed quality of the game.
To continiously tell the player base to follow certain steps to fix their gear or tweak there setting is foul play in 90% of these cases… there is something else broken. It might not be noticeble for the general player base, but for the competitive player this needs to be investogated properly and not swiped under the carpet.
as stated many many times, this sluggish play is not constant. Sometimes its really bad, sometime it good. This is also the pure reason why so many see the difference, we know how fast the game speed actually can be in online mode.
this was a problem in nhl 22, its even a bigger problem in nhl 23 and i think this is based on the high player base volume right now.
i got fiber 500/500 always stable flat line
ps5
top end gaming router, well configured with all the right setting for qos, upnp etc, with cat6 wired cables
tv set to gaming game mode ( so no filters )
i tried ever setting and optione there is, different dns, mtu values… all other online games work above perfect.
@EA, tell us what you need to deep dive into the investigation, or simply be frank about the ”known issues”
@mturesson wrote:To have dedicated servers in HUT is really a big problem for some players, me included.
i play hut rivals , champs and squad battles, squad battles are fine, but online it is sluggish player movement.its quite easy to tell when this sluggish player movement kicks in (there are also videos are present in this forum to illustrate this).
when it happens, opponents with 82 average players will out-skate and poke check win your quite good team with 87+ players… frustrating as you will loose to players which you know has a lower real-skill level (playing competitive and you will know)the ingame graph shows that I have a flat line 10-20 ms… and this is my response time for the server. This does not show any relevance of the opponent I am facing.
You're describing my exact issues, only I'm in Central Alberta Canada an hour from one of the highest valued NHL franchises
- 3 years ago
I completely agree with the experiences the people in this thread are complaining about. I've been gaming for longer than most people here have been alive, and my friends and I were obsessed with NHL 94. We played for years, then grew up a bit, but I got back to it with NHL 13 when my son was five. I've bought most versions since then (missed a couple). As the OP stated, I know when it's me and when it's not. Even so, I tend to err on the side of "my fault" when it's close.
There is absolutely no chance at all that the game play doesn't tilt for reasons outside of skill difference. It simply isn't humanly possible to react in real time to something like a poke check. Sure, it can be anticipated sometimes. But the chance for that should alternate back and forth. It doesn't. I'll even take chances occasionally and try to guess in advance where the puck or a player is going to be, and move to check *before they even go*. Never works. It isn't my players. I have a 95 OVR team with 11 active synergies, spend all my booster points on speed, edges and checking, and literally can't keep up to, or time plays against, teams with 82 OVR.
As the OP stated, shame on the mods for trying to gaslight people with nearly 30 years experience, playing nearly every version of EA NHL, into thinking that the games are at all balanced. They aren't. When my son and I play on the same console, the game play works fine.
I won't buy any more NHL games, or other PvP games from EA, until EA puts servers in more locations. Or, at the very least, allow players to select games based on ping time to the actual server being used. It's too frustrating. I literally feel rage when the game matches me with someone who is clearly playing a different game than the one I'm trying to play. Games should be fun. This one isn't anymore.
For a company that claims to care about customer satisfaction, it's astonishing how little it does to fix even the smallest of bugs and glitches, let alone major infrastructural problems that it could afford to fix.
- 3 years ago
I don’t think it’s ping or connection related. It’s gotta be a bug related to cloud storage/syncing. They’re just such bad and inconsistent input delay on Xbox and I don’t even know if it’s exclusive to NHL. Potentially it’s a network issue but I just can’t understand why it would be so inconsistent game to game and even during the game. It doesn’t feel like normal lag
- EA_Aljo3 years ago
Community Manager
There's no gaslighting here. Connections are incredibly complex. There are a very high amount of variables that go in to making them perfect. We are but one part of that. Regardless, if you have some video showing the differences your talking about, feel free to post it. Anticipation is a huge part of hockey in general. Not just in our game. Reading the play and knowing how to react is going to give you a big advantage over opponents that don't have that same skill.
- 3 years ago@EA_Aljo There are some games that can’t be won by one of the competitors. That’s fine, as long as that’s a known variable, and until people who aren’t aware are led to believe the advantage can be countered with in-game improvements (earned or purchased).
The game itself is fair. Why wouldn’t it be? But it should be made plain that the playing field often is not; and, that EA is completely unconcerned and disinterested in making it known.
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