Forum Discussion
Hello again
I have 5G. I have tried different channel. No good.
Now problem is even worse than before. Now I get kicked out from the servers in every game. Also in Eashl.
My connection's average download speed is 350mb/s and average upload speed is 20mb/s.
It's steady. Doesn't change much.
Other online game (warzone 2.0) works well.
I have been in contact with my internet provider again and there everything is ok.
So I have pretty much isolated this problem in NHL 23.
Unfortunately, I'm out of ideas. If you happen to play FIFA, run the Connection Quality Report I mentioned previously. That would give us more details about your connection. We'll keep monitoring for any issues, but what you're describing sounds like it's related to your connection.
- 3 years ago
Can I make report playing fifa 22?
- EA_Aljo3 years ago
Community Manager
What I'm saying is that FIFA offers a way to check the connection of your recent matches. This will show your ping, packet loss and jitter. Chances are good that if you're experiencing connection problems with NHL, they'll also occur with FIFA. So, if you also play FIFA, you could run this report and get some better details on your connection.
- 3 years ago
Hi,
Here's the result of that test.
- EA_Aljo3 years ago
Community Manager
Ahh ok. I thought maybe you already played it. It would be good to see several games played to get an idea of your connection. It's not always identical with every game.
When the game is lagging, is it just feeling sluggish, are you noticing input lag or does the game freeze and then speed up and return to normal speed?
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