HUT Champs Rewards Not Received 10/30
Product: NHL 23
Platform:Microsoft XBOX One
What is your gamertag/PSN ID? Pslyco
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Play HUT Champs, see if reward is given
What happens when the bug occurs? I did not receive my HUT champ rewards for the week of 10/30
What do you expect to see? I should have received for my 11 wins is 1000 HUT Champions Points, jumbo premium players pack, 5 HUT champions collectibles
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here HUT Champions
What time did you see the bug? (HH:MM AM/PM) 5:00
What is your time zone? EST (IET) - GMT - 5:30
EASHL issues? Please insert your Club Region. n/a
What is your game language? English
For the week of 10/30 I played HUT Champions and got 11 wins but did not receive the rewards for them.
Hi there, @iPslyco
Did you go to the HUT screen to claim the rewards? They don't automatically show up in your in box. I'll get some steps for you as soon as I can, but you should be able to to into the HUT screen and see each season. Change the drop down menu in the upper left and choose Completed Seasons. You should see the seasons that have completed and if there are rewards available, it'll say something along the lines of claim rewards.
