NHL 23 failed to retrieve data hocky ultimate team

me too! xbox series x user

Hello, @aquamankey 

Did you try the suggestions in this thread?

I’m on PS5. Cannot create team for first time. I’ve tried a million different names. Let’s me play other game modes. Please help this is stupid. 

Hey there, @EverydayPorrada1 

The only resolution we're aware of for this currently is to try a name that isn't already in use. The team is still investigating this as well.

Yea I’ve tried for hours with different team names. Random numbers and letters. Nothing works there’s no way around it. 

@EverydayPorrada1 

What exactly is happening? Are you getting a failed to retrieve data error and then being kicked back to the main menu?

Is there an easy way to fix this, I just bought the game and I can’t get past setting up my team name

Hello, @PJP915 

We're seeing this happen when using a team name that is already in use. Try choosing a different name. Let me know if that helps or not. Thanks!

@rwinneberger 

You're very welcome! If you have any other issues, please reach out again. Good luck and have fun!