I installed NHL 23 X factor edition on series X, and I am not getting any CHEL or Be A Pro bonuses from the X factor edition. However they do load on the Xbox One version for some reason. Is there anyway to get the X factor edition bonuses to work on the Series X version? I called Microsoft and they said to contact EA. My game icon on the series X even says X factor edition.I really only care about the Be A Pro bonus, as its primarily the reason I purchased the X factor edition.

@🤭USMCDeXOo Is this a pre order? The bonuses you speak of are only supposed to apply to pre orders. The X factor edition is for access to both versions (gen 4 and gen 5). If you initially played on the Xbox One version before the series x/s that would also explain why you only see the unlocks on the XB1 as they don’t unlock for both versions.

It is not a pre-order. I purchased the game off of the microsoft store after it was released. Is there anyway to switch them over? or am i stuck payin 100 for a game that i can only access stuff on the wrong console? I installed the Series X version and it applied to the xbox one version instead.is there no fix for this? I cant refund the game, and i cant purchase it again on my account for it to apply to the correct console.The X factor edition gives you a Be A Pro bonus, this is not a pre order bonus. you can go to the store at anytime and purchase this.

@🤭USMCDeXOo wrote: It is not a pre-order. I purchased the game off of the microsoft store after it was released. Is there anyway to switch them over? or am i stuck payin 100 for a game that i can only access stuff on the wrong console? I installed the Series X version and it applied to the xbox one version instead. is there no fix for this? I cant refund the game, and i cant purchase it again on my account for it to apply to the correct console. The X factor edition gives you a Be A Pro bonus, this is not a pre order bonus. you can go to the store at anytime and purchase this. My bad, I thought the bonuses were tied to pre orders. But I don’t understand why you’d be seeing them on the XB1 if you played on XSX first. There was an issue for some players where they had to go into HUT and create a team to get their bonuses unlocked in other the other modes WoC and BaP. Did you end up playing HUT or WoC first on your XB1?

No I loaded up the series X verison first, but nothing was showing up for days of installing and uninstalling, so i loaded up the xbox one version and everything loaded on that version only for some reason.

Hey there, @🤭USMCDeXOo I'm looking into this for you. When I have an update, I'll report back. Thanks!

NHL 23 X factor edition only working for Xbox One version

13 Replies

oOUSMCDeXOo
3 years ago
Understandable, thank you for your time!
Does that also apply to the BAP bonus? I find it odd that I would have to login to an online game mode to access/unlock offline features. Is there a way to access the BAP bonus only? Its really the only reason I got the X factor edition, and I figured since it was for offline play, it might have been easier to remedy.
I wonder if it has to do with the way the content is implemented (from my limited understanding of it at least) meaning every other game I have purchased that was "dual-entitlement" whereas you could play the game on both consoles, the extra content from the upgraded editions is a separate pack that you have to download. From what I can tell, at least on the console end, is that it seems to be done internally (ie: on EA servers not Microsoft) as both versions of the game are still the standard edition (even though my NHL 23 Icon says X-Factor edition)
EA_Aljo
Community Manager
3 years ago
@🤭USMCDeXOo

The one that says X-Factor Edition is not the standard edition. That one is most likely the Xbox Series X version and the other is the Xbox One version.
EA_Aljo
Community Manager
3 years ago
@🤭USMCDeXOo

I'd like you to try loading into HUT on your Series X. Then, load into WoC. Hopefully, this triggers those items to be sent. After that, check WoC and BaP to see if you have those items. Let me know what happens.

Forum Discussion

NHL 23 X factor edition only working for Xbox One version

13 Replies

About NHL 23

Recent Discussions

BRING BACK NHL 23

NHL 23 unavailable

Wrong

Nhl 26

NHL23 Xbox Series X