Re: Franchise Mode freezes at 'enter GM name'
@EA_Aljo any update on this issue?
Forum Discussion
5 Replies
EA_AljoCommunity Manager
@chughes097 wrote:
@EA_Aljo any update on this issue?Not yet, but I'll provide an update when I have one.
Hi. Any update? I have not been able to play in weeks now.. It freezes all the time. And also if you try any other modes like be a pro it freezes.. not acceptable when you purchase a game..
- EA_Aljo
I don't have any updates on this, unfortunately. Have you tried using a different name? Also, is the game installed on an internal or external drive? Something else you can try is deleting the personal saved data for NHL 23. To do that, follow these steps -
- Press the Guide button and then highlight the NHL 23 tile.
- Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it.
- Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it.
Let me know if this helps. Thanks!
Hi. This seems to have fixed the problem. I needed to delete my personal settings. After I set it up again, it worked.
- EA_Aljo
Great! I'm really glad to hear that helped. Hopefully, we hear the same from the others. Please reach out again if you have any other issues. Good luck and have fun!
