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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

Re: Franchise Mode freezes at 'enter GM name'

@jonasfjeld 

I don't have any updates on this, unfortunately. Have you tried using a different name? Also, is the game installed on an internal or external drive? Something else you can try is deleting the personal saved data for NHL 23. To do that, follow these steps -

  • Press the Guide button and then highlight the NHL 23 tile.
  • Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it.
  • Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it.

Let me know if this helps. Thanks!

2 Replies

  • Hi. This seems to have fixed the problem. I needed to delete my personal settings. After I set it up again, it worked. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @jonasfjeld 

    Great! I'm really glad to hear that helped. Hopefully, we hear the same from the others. Please reach out again if you have any other issues. Good luck and have fun!

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