Players with puck randomly stop skating

@aigarins 

Are you saying the pass and saucer pass button doesn't work when you press it until the first shot of the game is taken?

It can randomly happen at any point in the game,both pass and saucer inputs stop responding until shot button is pressed. I don't know what could be triggering that.

@aigarins 

Are you able to go in to practice mode and still have this happen? Does it also occur when you have the controller plugged in?

Practice is fine and the bug had only happened twice today

@aigarins 

Can you get some video of this happening? I know that's difficult since you'll have to say when you're trying to pass, but it might help. It's a weird issue for sure. Also, is it happening if you play with the controller plugged in?

This bug was experienced by myself yesterday in Rivals. Keso, and a few others have had it also. It is something to do with the last chance puck movement button being the trigger also from our troubleshooting. Very rare but annoying when the players stop all over a sudden with the puck and you lose speed.

@EA_Aljo

Sorry for late reply. Here's a video. Used cable on my controller and offline hut rush. Basically when McDavid gets puck here i tried pass or saucer around 10-12 times and no response on input.Only after when i got offside and shot the puck and took next faceoff the pass worked again.

The video function gives an error and cannot attach a video file,so here's a link to it,if that's ok:

https://streamable.com/yjn18f

@aigarins 

Thanks for the video. We always prefer that you provide a link to it so that's perfect.

Have you tried a brand new controller? This is a really odd issue that I'm rarely seeing any reports on. Whenever I'd had this issue personally, it's always been a problem with the controller.

I don't have a chance right now to get a new controller,probably will have to stick with these 2 for now

@aigarins 

Can you try deleting your data again, but this time delete the cloud data too. You won't lose any HUT or WoC content/progress. Also, have you tried deleting and reinstalling? You could also try factory resetting your Xbox.

Hey @EA_Aljo 

Didn't have much chane to play in last 7 days,but did all of that. Issue did go away for some games,then came back in one game only. Now still happens,but quite rarely. I guess i can live with that for now.

@HarlEem1985 

Thanks for the update. If anything changes, please let me know.