Community ManagerI often respond to criticism when it's constructive. If someone is just ranting, they're probably not going to get a response. Unless it is to action their account for breaking the Answers HQ rules.
I get that you don't like HUT, but it's a very popular mode and really has nothing to do with the presentation change.
If you have video of calling for a pass and having the AI not respond, feel free to post it.
Has this been fixed yet and if not, will it be fixed for 24?
Community ManagerPresentation has not been updated for 23. We haven't announced what's coming in the future yet so we'll have to wait for news to come down the road.
@Tier1SOFOperator wrote:
@EA_Aljo- Can you please tell us why the presentation was taken out of the game?
Looks like no Presentation updates in patch 1.6 either based on the notes. Hopefully, we’ll get the explanation you want in the NHL 24 Trailer when they are Re-add and improved all the presentation features like they falsely advertised that they were doing for 23. There is so much I’d love to say but can't, pretty much any good feelings or goodwill that I have for the game and the direction it is headed has been squashed this year.
The only constructive criticism I have is when you make an unpopular decision that virtually no one wanted or is in favour of be transparent and take accountability. At this point, there is no attempt to even pretend to care about the consumer unless, of course, that consumer buys HUT Packs. It's harsh but this is the honest-to-God truth that needs to be drilled in and even now I'm holding back and being nice. Much like so much of society basic values and communication need to be rediscovered
@grentthealienSo bizarre that the community manager ignores my question. Horrible customer service and that’s putting it mildly.
Community Manager
@Tier1SOFOperator wrote:
@EA_Aljo - Can you please tell us why the presentation was taken out of the game?
I don't have any details on this.
The presentation is gone in NHL 23 because it is the "new way Ea NHL games are headed,This is not a decision they took lightly on but once they take it they never going to put it back if they dont have to.Maybe they put in the option condensed and full presentation in NHL 24 if we are very lucky but we are going to complain that the full presentation was much "better and longer before NHL 23 so i think the NHL serie is dead for true NHL hockey fans who wants presentation and real feeling of the game.I am a real hockey fan played the game 30 years and always thought they every year should improve the presentation so now when it is gone i think the decision to put it back is not what they are working on.But then for me and many others hard core true hockey fans of the game are saying goodbye to this game and never pay for it again
Community Manager
@007hockey wrote:
@nhluser The game is essentially just a HUT game, with other online game modes sprinkled in. All focus is one HUT and the cash cow card packs
Presentation removed = faster games, more time to buy cars packs
Also = less things to code so more time to focus on HUT events and card packs
Also = can’t have presentation bugs to fix if there is no presentation
I definitely understand how people can feel this way, but it's really not true. HUT content is not handled by the same team that works on the rest of the game. It also doesn't require daily development as there are tools that allow us to publish new items. This makes it very easy to provide daily content. Bug fixes are an entirely different issue and infinitely more complex. If we truly only wanted everyone to play HUT, we wouldn't have any other modes. We'd also lose a ton of players as the rest of the game is very popular within the community. Especially, WoC.
Community ManagerThe issues you're commenting on are also present in HUT. This isn't a case of all the gameplay focus being on the single mode that has the option of spending money in. I would agree with you if only bug fixes and feature updates were added to HUT, but that is most definitely not what's going on. There certainly is the illusion that we only care about that mode due to new items added frequently so I see how it's easy to come to that conclusion, but it's really not true. Again, creating new HUT items doesn't take away from working on the rest of the game.
There are a very high amount of false assumptions that people believe are true. I know that's also partly on us for not being more communicative. I would absolutely love to see that change as the spread of misinformation gives the highly inaccurate impression that we only care about HUT.
What rational reason would EA remove full presentation?
if you guys messed up something this year just admit it instead of lying about it.
Community ManagerThanks for clearing that up. Definitely appreciate the feedback.
It’s extremely clear that this decision was not well received. Look at the volume of discussion across two threads on the subject (one already closed) compared to any other topic on the forum.
I’ve laid out of this for a bit since discussion dwindled down, but just want to reiterate that I’m hoping for a big response to this in NHL 24.
And once again they didn’t fix the True Broadcast camera after literally NOBODY asked for a change in the first place. It’s almost like they’re trying to aggravate their fan base.
I played NHL Hitz Pro on the weekend. For reference this game is from 2003. The presentation (intros, replays, etc) are all better then NHL 23.
I have to add a comment to this thread. I just started playing this game, and I was absolutely shocked to find that the presentation I expect from EA NHL games is just not there. Just a few seconds of pre-game? A quick celebration and one replay after a goal and then immediately back to the faceoff? Where is the realistic TV presentation any decent modern sports game has? Half the fun of these games for me is seeing that realistic broadcast quality, seeing a decent celebration and several replays after a goal, seeing replays of good hits, having a little time between whistles. Removing these feels like stripping the game down to its bare bones. It doesn't feel worth the money I paid for it.
If this isn't fixed in a patch, this will be the last EA game I purchase.
It doesn't even seem like it would be a difficult fix either. All of the things I'm talking about are still technically in the game, they're just way, way too short. Why not just add the option of having them last a decent amount of time, like they used to? Like five or ten seconds of post-goal celebration instead of two or whatever it currently is? Three goal replays from different angles, like there used to be instead of just one? A few more seconds after the whistle? A bit more of the pre-game stuff that's already being shown? Is that really that difficult to do?
I'm just curious.
With games like the FIFA franchise, EA developed a progression plan that kept most of the new features they have been introducing at past games. A few changes and tweaks here and there but if you look at the presentation pack, it's undoubtedly one of the best sports game franchises out there.
Another example is NBA2K series. They keep the base solid and add new tweaks and features concisely, without breaking their game.
Now the question - why can't we have that for NHL? What's stopping EA and its developers from delivering a sports pack as good as we see with 2K and FIFA franchises?
Why remove cool features we had in past games?
Why change the True Broadcast camera AFTER people bought the game because of it?
Why market a full new presentation and make a lot of buzz around it only to deliver a much worse presentation package than the previous games? (to the point where there isn't presentation at all and it had to get fixed with patches)
So here's a constructive question to EA? What's happening? How can the community support you to deliver the best NHL experience for those who truly love hockey?
Please let us know how we can help.
Community ManagerI very much appreciate the constructive question, but I don't have those answers for you. When we have news on this, we'll post an update.
